Promoted to lead our new Travel Agent/Travel Industry Sales specialty team in August of 2019. Job responsibilities working directly to increase Tenon Tours' sales within the Travel Agent Community through networking, conferencing, training and providing hands on custom services for our Travel Agent Partners. This includes representing Tenon Tours at travel trade events & developing our Travel Agent partnerships. Further responsibilities include developing custom itineraries for group, FIT… Show more Promoted to lead our new Travel Agent/Travel Industry Sales specialty team in August of 2019. Job responsibilities working directly to increase Tenon Tours' sales within the Travel Agent Community through networking, conferencing, training and providing hands on custom services for our Travel Agent Partners. This includes representing Tenon Tours at travel trade events & developing our Travel Agent partnerships. Further responsibilities include developing custom itineraries for group, FIT, special events, and incentive programs for Ireland, Italy and Britain (other destinations by request); preparing travel quotes while managing costs and margins; management of the sales process; and customer service by preparing travelers for departure, follow-up upon return and assisting travelers with any concerns during the travel planning process. Show less

Job responsibilities: Day to day coordination and quality assurance of trade marketing; special project and ongoing assistance for President of Sceptre Tours and Director of GCS Marketing; maintenance of CMS/websites; booking all staff and executive travel arrangements; sales and customer service assistance for select key travel agency accounts; brand management of Aer Lingus Vacation Store, working closely with Aer Lingus staff and GCS Marketing staff. Career highlights: Assisted in organizing… Show more Job responsibilities: Day to day coordination and quality assurance of trade marketing; special project and ongoing assistance for President of Sceptre Tours and Director of GCS Marketing; maintenance of CMS/websites; booking all staff and executive travel arrangements; sales and customer service assistance for select key travel agency accounts; brand management of Aer Lingus Vacation Store, working closely with Aer Lingus staff and GCS Marketing staff. Career highlights: Assisted in organizing Sceptre Tours 2012 (Oct'11) and 2013 Product Launch in Ireland (Nov '12); elected to Board of ITPC (Italian Travel Promotion Council (Nov '11 - June '13). ); Past President of WITS (Working in Travel Services) - Albany, NY. Show less

Full-time lead sales executive (top sales producer) for Reservations Department. Responsibilities included managing phone sales, quality control, and customer service for group tours, custom chauffeur-driven tours, and independent travel (both for travel agents and general public); working as liaison for partnering European hotels, negotiating and finalizing wholesale net pricing contracts; conducting staff training for multiple travel products and computer reservation systems; copy-editing and… Show more Full-time lead sales executive (top sales producer) for Reservations Department. Responsibilities included managing phone sales, quality control, and customer service for group tours, custom chauffeur-driven tours, and independent travel (both for travel agents and general public); working as liaison for partnering European hotels, negotiating and finalizing wholesale net pricing contracts; conducting staff training for multiple travel products and computer reservation systems; copy-editing and proofreading biannual brochures; escorting Travel Agent Familiarization tours to Ireland; representing company at professional trade shows in US, Italy, and France, as well as community events in US; conducting site inspections of hotels and B&Bs for quality assurance purposes in Ireland, Italy, and France; making sales/informational on-site visits to travel agencies and local Albany area non-profit community groups. Show less