Seasoned business development and customer success specialist with over 18 years of expertise in relationship development and customer experience. I thrive in high-pressure environments, consistently exceeding client expectations and delivering exceptional results.My skill set encompasses:Project Management: Proficient in planning and executing complex projects in unpredictable and challenging environments, ensuring seamless coordination and timely delivery. Marketing Strategy: Skilled in developing effective marketing strategies to enhance brand visibility and drive revenue growth.Collaborative & Solution Focused: A team player with a solution-oriented approach, adept at collaborating with diverse stakeholders to achieve common goals.Relationship Management: Excels at nurturing client relationships and delivering unparalleled customer service.KPI Measurement & Accountability: Expertise in setting and tracking key performance indicators to measure success and drive continuous improvement, formal education in research and data analysis.Performance Improvement: Proven track record of identifying areas for improvement and implementing strategies to enhance CX performance and efficiency.Specialties: Building relationships, client services, customer service, marketing, sports, Kinesiology, web video, photography, digital marketing, advertising, partnerships, negotiation, sales, sports, training, personal training, strength training, nutrition, tourism, travel, adventure
Listed skills include Social Media, Social Networking, Advertising, Customer Service, and 43 others.