Janet Fermo

Janet Fermo Email and Phone Number

Director Customer Care & Sales @ DiVal Safety Equipment, Inc.
Janet Fermo's Location
Buffalo-Niagara Falls Area, United States, United States
Janet Fermo's Contact Details
About Janet Fermo

Accomplished Sales, Operations & Customer Service Leader with 20 years of progressive leadership experience managing multi-billion dollar territories. Consistently exceeding sales goals and key metrics in driving revenue. Always a lead person in developing & driving strategic direction, market analysis, process improvement, organizational change & contributing to long term improvements to the organization to stay the market leader. Industry Experience:IT/Technology, Medical, Advertising, ManufacturingFunctional Experience:Leadership, Operations, Sales & Marketing Management, Training, Business Development, Account Management Processes, Sales Training and Customer ServiceSpecialties: Leadership in Sales, Customer Service & Marketing Management* Google Advanced Fundamentals Certified* Google Advanced Search Certified* Sales Training Certificate* New business Development* Green Belt in Six Sigma* Organizational Development certificate* Talent Acquisition* Driving High Performance Culture certificate* Strategic Planning* Managing Change certificate* Project Management* Building Pricing Structures and Rebate Management* Developing Go-To-Market Strategies* Financial Analysis* Creating & Managing Budgets* Market Analysis & Development* Emotional Intelligence* Disc personality assessments

Janet Fermo's Current Company Details
DiVal Safety Equipment, Inc.

Dival Safety Equipment, Inc.

View
Director Customer Care & Sales
Janet Fermo Work Experience Details
  • Dival Safety Equipment, Inc.
    Director Customer Care
    Dival Safety Equipment, Inc. Sep 2023 - Present
    Buffalo, Ny, Us
    Devoted to the safety of your employees and committed to the bottom line of our partners! Our products and services are Personal Protective Equipment, Asbestos, Mold, Lead & Restoration Equipment, Safety Events & Training Services, Fire Fighting Equipment, First Aid & Emergency Response, Gas Detection, Traffic Work Zone Safety, Utility & Lineman Equipment, Shoemobile, Embroidery & Silk Screening, Vending Solutions, First Aid Cabinet Service, Equipment Rental, Fire Extinguisher Service.
    View
  • Great Lakes Dental Technologies
    Sales & Customer Service Leader
    Great Lakes Dental Technologies Sep 2017 - Sep 2023
    Tonawanda, Ny, Us
    Overseeing Inside/Outside Sales, Customer Service & Technical Support for Products Division. * Developing strategic partnerships to accelerate new customer acquisition & revenue.* Identifying, developing and driving impactful projects to improve sales, operations, training & customer experience.* Continually developing pricing structure & partnership programs for revenue and enhanced profit.* Creating & refining sales processes, customer touch processes, KPI's & operations.* Setting goals, developing strategy, creating budgets & people development strategy for my division.* Creating an environment where people want to achieve their best. Motivate direct reports, team & project team members using emotional intelligence. * Working with purchasing & operations to creatively support distribution channel partners.* Leading cross-functional teams in projects like ERP, CRM & IT enhancements & Talent Acquisition.* Forecasting & reporting.* Large contract negotiating, implementing & renewing - Ex 5 year Government Contract.* KPI development, Process improvements, policy & training manual creation & updates; Manage ISO compliance, document creation & maintenance for my departments
    View
  • Noco Energy Corp.
    Sales Leader
    Noco Energy Corp. Aug 2015 - Oct 2017
    Tonawanda, Ny, Us
    Managed Buffalo & Rochester Sales Offices to Gain New Customers in NYS for Noco's Natural Gas & Electric Div. Developed & Improved Key Performance Indicators for Staff From Making On Average 5 Outobund Sales Calls Per Day & 1 Appointment Every Two Weeks To Making 25 Outbound Calls Per Day & Having On Average 3 Ran Appointments Per Week With Qulaified, Planned List of Walk Ins to Establish New Appointments for Upcoming Weeks, Thus Growing Number of New Accounts Each Month From About a Dozen to Over 100 Consistently Per Month. Overhaulded Usage of CRM Which Was Non-Existant. Trained & Implemented LinkedIn Strategy for Branding & Lead Development. Primary Responsibilites - Developing & Impleneting Sales Strategy, Attracting, Onboarding, Training & Managing Inside/Field Staff, Working With Marketing to Create Marketing Collatoral & Strategies to Obtain New Natural Gas & Electric Customers in the Region. Researching & Planning New Events to Attend, Organizations to Join to Gain Meetings With Business Owners to Sell Natural Gas & Electric. Partnered With Other Divisions to Lead Share to Get Our Full Line of Products Into Our Existing Customer Base.
    View
  • Ingram Micro
    Sr. Sales & Operations Manager
    Ingram Micro Nov 1992 - Apr 2009
    Irvine, Ca, Us
    Manage the Northeast sales territory of a global Fortune 50 computer distribution comapany. Responsible for $1.1 billion dollars in annual sales, twelve Inside Sales Representatives, and almost 2000 customers. Main duties include forecasting and strategic planning, coaching and developing sales associates, building relationships with customers and vendors, managing operations, creating contests to drive sales, working closely with marketing to build sales campaigns and marketing programs.
    View

Janet Fermo Skills

Account Management Business Development Sales Operations Sales New Business Development Sales Management Strategic Planning Marketing Leadership Management Solution Selling Team Building Sales Process Training Building Relationships Salesforce.com Advertising Cold Calling Customer Retention Direct Sales Change Management Market Development Staff Development Forecasting Negotiation Financial Analysis Business Planning Coaching Marketing Strategy Process Improvement Lead Generation Recruiting B2b Business Strategy Selling Product Marketing Human Resources Organizational Development Operations Management Crm Strategy Program Management Talent Management Budgets Market Analysis Product Development Digital Media Customer Satisfaction Team Leadership Sales Presentations

Janet Fermo Education Details

  • University At Buffalo
    University At Buffalo
    Marketing & Human Resources
  • University At Buffalo
    University At Buffalo
    Master Of Business Administration - Mba

Frequently Asked Questions about Janet Fermo

What company does Janet Fermo work for?

Janet Fermo works for Dival Safety Equipment, Inc.

What is Janet Fermo's role at the current company?

Janet Fermo's current role is Director Customer Care & Sales.

What is Janet Fermo's email address?

Janet Fermo's email address is js****@****hoo.com

What is Janet Fermo's direct phone number?

Janet Fermo's direct phone number is +171661*****

What schools did Janet Fermo attend?

Janet Fermo attended University At Buffalo, University At Buffalo.

What skills is Janet Fermo known for?

Janet Fermo has skills like Account Management, Business Development, Sales Operations, Sales, New Business Development, Sales Management, Strategic Planning, Marketing, Leadership, Management, Solution Selling, Team Building.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.