Janeth Chavez Email and Phone Number

- Support and maintenance of Hansen (Enterprise maintenance software) in all Utility plants and administrative offices.- Development of reports using Crystal Reports XI from the Hansen/Oracle database for all the Hansen users.- Development, implementation and support of Stormwater Operations service request tracking system project.- Implementation and supervision of Stormwater Operations preventive maintenance system project.- Development, implementation and support of Joint Desalination Facility preventive maintenance system project.- Development, implementation and support of Land Management reports project.- Supervision of Software Technicians personnel using Kronos software to track daily activities and schedules. - Accountable for analysis of end users requests and development of System Requirement Documents to define level of effort and feasibility.- Development of a web server application to run custom Crystal Reports, using java and .jsp script.- Integration of Hansen software and GIS systems.- Deployment of upgrades for Hansen software using VB Script. - Develop and conduct training programs for Hansen users.- Support and maintenance of Laboratory Information Management System (LIMS/Aspen).- Installation and support of client software including Hansen, LIMS/Aspen, Operator 10, NWA, Pipette Tracker, Perkin Elmer, Crystal Reports XI, Crystal Reports 2008, Cognos Reports software’s in individual computers and laptops.- Development and support of custom reports using Crystal reports, MS Access, MySQL and PL/SQL.- Administration, programming and support of Cognos report software for the Enquesta (CIS) – Oracle database.- Maintenance of Granite XP, video inspection software for sewer division.- Creation and implementation of Inventory reports to enhance the use of Hansen inventory module.- Creation, implementation and support of EPWU Helpdesk tracking system reports.