Janet Phillips

Janet Phillips Email and Phone Number

Retired- VP People @ Kong Inc. @
Janet Phillips's Location
San Francisco Bay Area, United States, United States
Janet Phillips's Contact Details
About Janet Phillips

I've retied from a great career where I was an accomplished technology business leader with experience working in Human Resources, Customer Support, Customer Success, Technology Education, M&A Integration, and other roles in Fortune 500, mid-size and start-up companies. My expertise lies largely in conceptualizing, managing and driving complex cross-functional programs, teams and initiatives that deliver business results. My line-management, communications and change management expertise provides me unique depth, breadth and perspective. FUNCTIONAL LEADERSHIP AND MANAGEMENTWhat makes my experience unique, is that I have held leadership positions in Customer Support, Customer Success, Technology Education Services, Managed Security Services Operations, Regional Product Management ,HR and spent 10 years in Field Sales positions. This multi-faceted lens has enabled me to quickly dive into new roles and solve real business challenges. M&A PROGRAM MANAGEMENT At Symantec, my primary focus was M&A Integration execution and Integration practice development. In the capacity of Integration Leader, I've led the overall due diligence and cross-functional integration effort for a number of complex transactions. I’m experienced with cross-border transactions, and a multiple of transaction types ranging from acqui-hires, asset purchases to full blown integration efforts. In this capacity, I've developed strong communications, change management, and M&A practice development expertise. CHANGE MANAGEMENT/EXECUTIVE COACHINGI'm certified in Change Management, and an active participant in company sponsored and volunteer Executive Coaching and Mentoring programs. I strongly believe that having domain expertise is critical, and understanding the complexities around communications, motivation and change are the keys to personal and professional success.

Janet Phillips's Current Company Details
Life

Life

Retired- VP People @ Kong Inc.
Janet Phillips Work Experience Details
  • Life
    Retired
    Life Jul 2024 - Present
  • Kong Inc.
    Vice President, People @ Kong Inc.
    Kong Inc. Feb 2018 - Jul 2024
    San Francisco, California, Us
    On a rocket-ship! Great people, amazing technology, hot market, inspiring leaders! We're on a mission to win the hearts of developers and conquer the minds of enterprises. Check us out @https:konghq.com
  • Kong Inc.
    Customer Success Leader
    Kong Inc. Oct 2016 - Feb 2018
    San Francisco, California, Us
    We are the company behind Kong, the most widely adopted open-source API gateway. We have a world-class Enterprise platform and our mission is to facilitate a new revolution in software production by serving as the backbone of the distribution and consumption of data and services through APIs. With insights gained from the Marketplace, Mashape is building innovative tools for the HTTP layer, driven by a passionate community of developers from all over the world. Our investors are top-notch and include Index Ventures, CRV, Jeff Bezos (Amazon), Eric Schmidt (Google), and Stanford University.
  • Symantec
    Senior Director, M&A-Due Dilligence And Integration
    Symantec Feb 2010 - Oct 2016
    San Jose, California, Us
    Here, I have led global, cross-functional teams through fast-paced due-diligence and post-merger integration efforts on multiple domestic and global transactions. I focus on the following areas:- Due Diligence and Integration Leader- Developing and enhancing our M&A playbooks- Work with cross-functional M&A teams to increase speed, agility and to enhanced performance- Executive Coach and Mentor high-potential employees in the SYMC Coaching program
  • Symantec
    Director Regional Product Management- Data Loss Prevention
    Symantec Jan 2009 - Jan 2010
    San Jose, California, Us
    In this role I was responsible for ensuring customer success with Symantec's industry-leading Data Loss Prevention (DLP) solutions. Specific areas of focus included: - Developed and drove a proactive programmatic effort to support strategic customers- Facilitated solutions to difficult, user, technical and operational challenges - Managed global product, technical and field advisory board meetings- Ran DLP BETA programs - Chartered with growing the DLP customer reference pool
  • Vontu (Acquired By Symantec)
    Director Technical Support And Training
    Vontu (Acquired By Symantec) Nov 2006 - Dec 2008
    Prior to Symantec's acquisition of Vontu, I held the position of Director of Technical Support and Education Services for Vontu- the industry leader in Data Loss Prevention solutions.Areas of focus included: - Enterprise Support and Education responsibilities, - Developed and led "Voice of Customer" program designed to drive retention.- Provided actionable feedback to GTM, Services, Eng teams to improve customer experience.
  • Sonicwall
    Director, Technical Support And Training Services
    Sonicwall Mar 2001 - Nov 2006
    Milpitas, Ca, Us
    At SonicWALL, my primary responsibilities were leading Technical Support and Education Services efforts. Focus in the Support role included: - Managed business relationship with outsourced support providers in NAM, Europe, India, Japan. - Developed and implemented partner technical support service delivery strategy, execution- Established quality and service delivery standards, while managing day-to-day operations. Focus of Training Services role was: - Conceptualized, developed and managed globally recognized CSSA Technical Certification- Developed training for over 10,000 channel partners, end-users and employees. - Training solutions included online, instructor-led and global authorized training partner programs.- Courses reached more than 25,000 students worldwide.
  • Ignyte Technology, Inc
    Director, Network Operations
    Ignyte Technology, Inc 2000 - 2001
    Responsible for establishing and managing all aspects of Security Network Operations Center (SNOC) policies, procedures and processes for this Managed Security Service provider. Ignyte Technology was acquired by SonicWALL in 2001.

Janet Phillips Skills

Cross Functional Team Leadership Program Management Enterprise Software Strategy Management Saas Security Leadership Integration Cloud Computing Technical Support Salesforce.com Project Management Start Ups Training Professional Services Go To Market Strategy Software As A Service Change Management Outsourcing Leadership Development

Janet Phillips Education Details

  • Temple University
    Temple University
    Communications

Frequently Asked Questions about Janet Phillips

What company does Janet Phillips work for?

Janet Phillips works for Life

What is Janet Phillips's role at the current company?

Janet Phillips's current role is Retired- VP People @ Kong Inc..

What is Janet Phillips's email address?

Janet Phillips's email address is ja****@****ail.com

What is Janet Phillips's direct phone number?

Janet Phillips's direct phone number is +141575*****

What schools did Janet Phillips attend?

Janet Phillips attended Temple University.

What skills is Janet Phillips known for?

Janet Phillips has skills like Cross Functional Team Leadership, Program Management, Enterprise Software, Strategy, Management, Saas, Security, Leadership, Integration, Cloud Computing, Technical Support, Salesforce.com.

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