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Janet Robb Email & Phone Number
Interim Director of Enablement
at
Illuminate AI
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Interim Director of Enablement
Location
Gilnahirk, Northern Ireland, United Kingdom
Company size
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Janet Robb is listed as Interim Director of Enablement at Illuminate AI, a with 17 employees, based in Gilnahirk, Northern Ireland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Janet Robb.
Janet Robb previously worked as Director of Customer Enablement at Ans Group and Country owner (Ireland) , Keynote speaker , Presenter at Dynamics 365 Saturday. Janet Robb holds Bachelor Of Science - Bs Business Information Technology, Business And It from Northumbria University.
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Illuminate AI
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About Janet Robb
With a strong foundation in business strategy and a certified expertise in change management, my role at ANS Group focuses on driving customer enablement and technology adoption. My approach is collaborative, ensuring that success is a journey shared by both the organization and its clients, much like a partnership with mutual effort and shared goals.Passionate about the Dynamics community, I thrive on engaging with others to exchange knowledge and insights. My work, marked by a straightforward, results-driven attitude, has been instrumental in crafting successful customer experiences and fostering a culture of continuous improvement and achievement within the tech industry.
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Illuminate Ai
10 roles · 28 years
Janet Robb work experience
A career timeline built from the work history available for this profile.
Director Of Customer Enablement
Current
Sep 2023 - Present
Country Owner (Ireland) , Keynote Speaker , Presenter
CurrentRan by dynamics evangelists and community memebers volunteers on a not for profit basis to encourage the share of knowledge and experience of dynamics crm. Present on pitfalls of dynamic projects, user adoption and PROSCI methodology.
Oct 2016 - Present
Senior Customer Success Manager
May 2022 - Jul 2023
Customer Success Manager Business Applications
My passion is watching my customers succeed. We are a team and we succeed together.
Mar 2019 - Apr 2022
Senior Change Management And User Adoption Consultant
Jan 2018 - Mar 2019
Dynamics Adoption Specialist
Jhr Contracting
Client focused individual intrested in making the whole project process a success - from selecting the correct team memeber/partner to ensuring user adoption and moral are key. I am intrested in all change management projects and have a vast experience in Microsoft Dynamics CRM and AX implentatations. I belive the introduction of a new process or system should be a postive experience and not something you have to endure. Specialising in Microsoft Dynamics CRM and AX projects, record management, Process management , User adoption, Motivation , Workflow ,Configuration and Partner Realionships.
Sep 2015 - Dec 2017
Dynamics Technical Solutions Specialist
Key responsibilities:• Manage Dynamics CRM partner network in Ireland. Including On-Boarding and continued support to new and existing partners.• Design and deliver proof of concepts to public sector departments demonstrating the benefits and cost savings of having a CRM system • Source and on-board ISV’s into the Dynamics space in Ireland • Create relationships with industry specific verticals to increase the awareness of Dynamics• Influence organisations pre-tender on the benefits and efficiencies of a CRM system.• Maintain the most up to date knowledge and changes to the Dynamics stack to ensure colleagues, partners and customers are receiving the best information. • Respond to tenders.• Represent Microsoft at public/private events speaking as an expert in CRM.• Member of boards for influential dynamics projects to ensure a successful outcome.
Dec 2012 - Oct 2015
Principal Crm Consultant
Identifying business requirements and pain discovery Creating and Presenting demos to potential customers.Developing MS CRM 2011 sales processes and strategies in solution selling.Generating customer leads Implementing CRM 2011
Jun 2011 - Dec 2012
Senior Consultant
Equiniti Ics
MS CRM 2011 – Pre – Sales functions, consultancy, implementation , trainingRecords ManagementConsultancy – Business Process Mapping
1999 - Jun 2011
1 education record
Janet Robb education
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What company does Janet Robb work for?
Janet Robb works for Illuminate AI.
What is Janet Robb's role at Illuminate AI?
Janet Robb is listed as Interim Director of Enablement at Illuminate AI.
Where is Janet Robb based?
Janet Robb is based in Gilnahirk, Northern Ireland, United Kingdom while working with Illuminate AI.
What companies has Janet Robb worked for?
Janet Robb has worked for Illuminate Ai, Ans Group, Dynamics 365 Saturday, Microsoft, and Jhr Contracting.
How can I contact Janet Robb?
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What schools did Janet Robb attend?
Janet Robb holds Bachelor Of Science - Bs Business Information Technology, Business And It from Northumbria University.
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