Janet Hunzinger Email & Phone Number

Greater Chicago Area

Served in a variety of roles dependent on client needs.

Bolingbrook, IL

Promoted to manage both the Lean & Quality teams. * Charged with creating a lean culture throughout the organization* Identified a cost effective LSSGB training program for the leadership team* Developed a list of relevant projects for completion by the Management team after passing the LSSGB certification* Managed the creation, documentation and analysis.

Bolingbrook, IL

*Facilitated all Kaizen & Rapid Improvement Events (RIEs)*Created Standard Operating Procedures (SOPs) and Standard Work for all processes within the fulfillment center (inbound and outbound processes)*Identified improvement opportunities within the organization *Created project plan tracking for all operations projects*Established plant-wide suggestion.

Downers Grove, IL

Provided excellent customer service to internal and external customers as it relates to facility and membership information, access to the facility, ongoing customer satisfaction and member retention. Opened/closed the Center as needed. Performed all point-of-sale transactions, daily reconciliation, visitor registration, and program/class registrations. In.

Oak Brook, IL

Served as the support center based-site champion for operations improvement. Led the value stream activities at 2 large medical group practices, defining the direction of the lean activities with site leadership and determining the metrics for each activity. Monitored and managed the progress of improvement efforts with site managers and process champions..

Naperville, IL

• Managed multiple projects / initiatives at one time utilizing advanced problem solving skills with minimal supervision. Introduced and established a Continuous Improvement culture, using Lean Six Sigma tools.
• Developed baseline and target metrics with identified business leaders for key projects under financial consideration
• Identified areas of opportunity converting those ideas to projects with achievable goals
• Supported department management in identification of key success drivers and execution of improvement objectives
• Partnered with business leads to develop and document new processes to identify and manage new market segments as a result of the Affordable Care Act (ACA)
• Served as liaison between operations and IT on operating platform releases, ensuring that schedules and expected deliverables were identified and met with each release

Elmhurst, IL

*Managed the Patient Move Team with two Patient Care Services Directors, which were responsible for managing all aspects of the patient move including preparing the organization via two tabletop drills and one mock move, leading up to the actual patient move*This project lasted 18 months and was completed on time and under budget with the move of 100.

*Created and implemented QS9000 procedures as they pertained to ergonomics and packaging engineering*Developed a tool to evaluate and prioritize high OSHA record-able positions, redesigning the work space and integrating engineering and process controls to mitigate risks*Reorganized Process Routing and Bill of Material procedures saving time and.

Industrial Engineer at Morton Grove Plant, Lotions/Tubes/Creams areas, new product introductions, standard development (labor, ingredient, quality) productivity improvements.Selected Accomplishments:* Reduced costs by $250,000 through line automation, labor reduction and improved resource utilization* Represented the engineering department on the design.

Montgomery, IL

Areas of responsibility included soap processing, shipping/receiving warehouses. Developed annual direct labor budgets for production lines, identified and developed finished goods warehousing labor standards for all warehouse operations (loading/unloading trucks and rail cars, pick orders, restocking).

Bsim/Ie, Industrial Mgmt./Industrial Engineering

Activities and Societies: Alpha Xi Delta, SWE

Mba, Finance