AMPD Electronics provides the following services:Sales, Design, Installation and Programming of Audio, AV, Lighting and Custom Electronics, Service & RepairGeneral day-to-day running of the administration of the businessManaging Procurement, Sales and Service administrationCreating and maintaining company policies and procedures

As Branch Manager of Penn Elcom Australia, I managed all the day-to-day running of the business including sales, marketing, human resources, purchasing, and logistics / warehouse management.Managed to develop great customer relationships via visits and maintaining regular contact and exceptional customer services. Conducted regular marketing campaigns via bulk email and social media also ran successful exhibition stands and annual audio-visual trade shows. Able to increase sales into new sectors and establish new sales channels.Managed a small team, including all aspects of human resources with a great retention rate all being long-term employees all the time maintaining the great Penn Elcom culture. Ensured accurate stock levels, by implementing weekly random stock counts and annual stocktakes, streamlined warehouse operations to make picking and packing more efficient. Optimised purchasing by monitoring sales history to ensure purchasing the correct amount of stock. Negotiated with shipping providers for better rates in international imports and exports. Also contracted improved rates for local & interstate freight.Overall the role of Branch / General Manager was an all-encompassing role that drew on my many years of experience in many different industries during my working life.

Managing the following areas overseeing Financial Accounts, Human Resources, Facilities & building management, Internal Team support to name a few.Task include developing; Financial & HR systems and procedures, Liaising with Contractors and suppliers to develop good relationships Mentoring and training Administration team members

Providing quality Audio Visual Solutions for Businesses, includes Boardroom, Training room fit outs. Products include Projectors, plasma & LCD Screens, Electronic Whiteboards, Interactive boards, Digital Signage and much more. Some of the brands are Epson, Hitachi, Panasonic, Sharp, Samsung, Optoma, Vivitek plus much more.Role includes managing the day to day running of the company including the following:• Overseeing all sales including looking after my own accounts many different types of clients e.g. Goverment, Health Care, Mining, Education and Places of Worship• Project managing installation of various types of Audio Visual equipment i.e. basic projector installs to fully integrated control systems including room management & room booking systems.• Setting up service agreements • Conducting marketing activities including setting up & maintaining Google Adwords ad campaigns & MailChimp email campaigns• Set up & using regularly Social Media accounts e.g. Twitter @janetimmins & @apsqld , Facebook, Pinterest & Linkedin also Blogs• Negotiating with suppliers – setting up new supplier arrangements • All purchasing – from sales stock to office assets • Researching new audio visual products that could be used by the company• Managed and maintained Quality Management System ISO 9001-2008 includes writing new procedures and auditing.• Using an Maintaining a CRM (Maximiser) database of clients and prospects • Human resources tasks such as advertising for staff, employing staff and writing up employer contracts.• Bookkeeping – managing all the company accounts via MYOB including inventory, payroll and debtors & creditors• Training of all new staff in many of the above fields

Scheduling of technical staff to setup, operate and pack down small to large Audio Visual presentation events.Stock Control of Audio Visual equipment required for these events, ensuring that the equipment was available, serviceable and ready for hire at all times.Purchasing of audio visual equipment, establishing relationships with suppliers and sub contractors to ensure the best price possible. Maintaining suitable stock levels of stationary and other consumable goods required by the office. Liaison with telecommunications and other utility companies to monitor the effectiveness of the payment plans that the company was committed.Administration duties included; customer service, troubleshooting for clients that had problems using audio visual equipment for example LCD projectors, processing of invoices, producing financial reports for the Directors and participate in an after hours on call roster at least once a month.Software - I implemented a major software program upgrade from DOS based rental program to windows based. This included importing of information and on going training of staff. Also have used the following programs; Myob, Word, Access, Excel and Outlook.

 Responsible for stock movement / counts, stock forecasting and purchasing. Organising the manufacture of equipment required for special build exhibition stands.

Duties included• Stock availability• maintain database• manage stock holdings of 10 off site offices• bi annual and periodic stocktakes, • maintenance and servicing of equipment• purchasing of new equipment and sale of used equipment• production of reports.

RAEME in LogisticsSpent time at RAEME Training Centre, 1 Base workshops, Support Area WorkshopsReceived Advanced Certificate in Materiel Management from my trainingSome of my achievements - managed the amalgamation of 2 stores into the one location including the organisation of the stocktakes and updating the database. Received the Soldier’s medallion (only a few are presented each year) and honoured as unit Soldier of the year. Controlled the relocation of my warehouse to a new location, designing the warehouse and its layout and the movement an placement of stock.