Provide sustainable business solutions by offering a variety of IT consulting services including business, systems and data analysis, project management, system implementation, process improvements, education/training, and documentationCLIENTS: Barium & Chemicals; Bayer; Belmont Technical College; Eastern Gateway Community College; Equitable Resources; Jefferson County Chamber of Commerce/NAACP; Manpower; Mayflower Vehicle Systems; Ohio Cultural Facilities Corp, ProActive Technologies; Starkdale Presbyterian Church; Trinity Health SystemsVendors/applications: SQL, Oracle Utilities Billing Component (OUBC/Lodestar), Oracle (OFSA), OBIE, Reveleus, Toad, Microsoft Office, Microsoft Project, Microsoft Access, Visio, HP Application Lifecycle Management (ALM) Quality Center, Adobe Acrobat, SharepointIndustries served: information technology, banking, retail/merchandising, government contracting, engineering, higher education, manufacturing, utility, energy, chemical, non-profit organizations, healthcare, data management, and legal

Facilitated the implementation, conversion, integration, reporting, utilization, training, and support of multiple web-based data and communication management systems to provide real-time vital business information to a wide-spread (multi-state) workforce and management team. Full life-cycle system analysis, implementation, utilization, and process improvement, services include: manage, analyze, design, develop, test, administer, document, educate, and support business solutions, process unification, and IT applications, both proprietary and commercial-off-the-shelf (COTS). Managed and supported all communication tools utilization, cost, processes, and procedures as well as vendor accounts.

Corporate policy and process development and improvementProject management support including timelines, costs, and resources and utilizing Work Breakdown Structures (WBS)Corporate and project budgets, forecasts, spend plans, sales, operating costs, and variance/trend reports development and maintenanceCorporate cash flow management including customer invoicing, accounts receivable, and accounts payableCorporate indirect rate computationsGovernment contract and project cost maintenance and audit support (DCMA and ACO)System implementation and conversion facilitationData analysis

Corporate, Departmental, and Project Management:- Lead and manage corporate department supporting over 750 users- Recruitment and management of training and support staff- Develop and maintain department budgetBusiness Analysis/Consulting/Database Design:- Make recommendations for, design, implement and train progress-oriented business solutions- Consult, design, develop, and train business systems- Supervise and conduct business professional supportIT Training and Support/Technical Writing/Administrative:- Assess corporate training needs, design instructional material, and instruct employees- Develop, coordinate, and conduct training- Design, develop, and maintain course objectives and courseware- Implement tracking methods for employee training history- Team with Informational Technology (IT) department staff in supporting internal and external clients

- Train and support business applications- Assess corporate training needs, design instructional material, and instruct business professionals, including function-specific, Microsoft Office products, and proprietary software- Develop, coordinate, and conduct training for adult business professionals the effective operation of systems