New Deal Hospitality is a comprehensive consulting agency specializing in restaurants, hotels, bars and other hospitality companies around the country. Our offerings include hospitality development, concept development, financial modeling & feasibility, business operations, hospitality and service systems, public relations, marketing and social media. Our team of industry experts brings decades of experience to the table. Together we have designed, owned, operated, represented and worked in some of the top award-winning restaurants, bars, and hotels in the world. We’ve been where our clients are and understand the steps it takes to build a successful project. We take a client-centric approach to each project, and truly see ourselves as an extension of your team, working to produce the results you seek.

Opening team of the new café at the Asian Art Museum

- Event coordinating and managing all buyouts, partial buyouts and large parties- Assisting with all email reservation inquiries using OpenTable- Interfacing with all concierges from properties to update and maintain comprehensive guest profiles- Confirming all VIP reservations and assisting with special requests- Communicating pertinent information to the team- Serving as a central point of information about the restaurant, sharing accurate information with guests

- Assisting with email and phone reservation inquiries- Handwriting checks and closing all transactions using Aloha- Greeting guests upon arrival and seating them at tables- Keeping track of and ordering for administrative inventory- Calling to confirm reservations, as well as special occasions, requests and dietary restrictions

- Answering calls and making live reservations via OpenTable to maximize restaurant capacity- Daily paperwork includes: cover count, reservations/guest notes, and guest cards- Calling to confirm reservations, as well as special occasions, requests, and dietary restrictions/allergies- Working closely with Chef Matthew Accarrino to edit daily menu changes using InDesign- Creating menu descriptions for new menu items to discuss during pre-shift FOH meetings- Greeting guests upon arrival and seating them at their tables- Keeping track of VIP profiles and guest notes via OpenTable- Food running, setting/clearing tables, running checks when necessary

- Serving three course meals in a fine dining setting for parties up to 600 guests- Cocktailing receptions ranging from 50-150 guests- Setting tables for formal dinners of up to 600 guests ranging from weddings, parties, private club events, and birthdays- Breaking down formal dining rooms after events

-Worked closely with PR company to launch Google Plus, Pinterest and Instagram profiles.-Created company newsletters with Wordpress-Responsibilities included managing company's Facebook, Twitter, Tumblr Blog, Instagram, Pinterest, and more. -Worked closely with the hotel manager to develop employee videos on YouTube and Vimeo to motivate high standards of customer service. Took pictures at company events held at the hotel.-Throughout internship, the company gained 231 Twitter followers, 216 Facebook likes, 167 Instagram followers, 931 Instagram favorites, and 115 Pinterest followers with 19 boards posted.-Kept up with OpenTable reviews and compiled them to forward to the F&B Director and Restaurant and Bar Managers-Used Microsoft Publisher to create different themes for upcoming renovated restaurant menus-Created a video to promote wedding packages for the Catering Department-Exposure to other departments as well on a weekly basis.