Janet Cooper Email & Phone Number

Virginia Beach, Va, Us

Los Angeles, Ca, Us

Oversaw HRBP function for 29 branches and four distribution centers around the country. Investigated claims of harassment and discrimination. Assisted human resource department in drafting and finalizing job descriptions to create a library for use while implementing new ATS. Contributed to morale-boosting activities to include monthly birthday and anniversary cards, care packages for field branches, and daily/weekly treats for distribution centers, maintaining a positive presence in all areas of responsibility. Recruited to fill open positions in distribution centers and field branches utilizing in-person career fairs and electronic forums to include Indeed and Zip Recruiter.• Acted as a consultant regarding benefits, payroll, leaves of absence, and safety.• Utilized Paycom ATS and HRIS software• Facilitated COVID-19 processes to maintain the health and safety of the entire team.• Partnered with regional and distribution center leadership teams to determine staffing and human resource needs.

Norfolk, Va , Us

Led all aspects of human resource function. Identified and implemented a new online hiring system (talentReef). Processed bi-weekly payroll for 30 restaurants (InfoSync). Reported and investigate all worker's compensation, guest-related, and property-related claims. Implemented a safety audit program within the area. Created and maintained a culture of hospitality and a customer-first mentality. Wrote and updated employee and manager handbooks. Supported key operational initiatives as they applied to human resources within the company. Participated in benefit provider selection and initial open enrollment rollout. Reconciled and submitted benefit premiums that were taken and due.• Administered leave of absence policies and communication.• Created and administered community outreach programs with local schools.• Participated in marketing programs and initiatives.

Dublin, Ohio, Us

Partnered with operations management in five areas over eight years (Virginia Beach, St. Louis, Shreveport, Raleigh, and Philadelphia). Facilitated training programs such as orientation, crew interviewing, HR basics, and review writing focused on educating and understanding. Conducted personnel file audits. Investigated claims relating to Title VII, retaliation, and work environment. Participated in bench discussions to identify those ready to promote and those at risk. Took part in monthly district meetings in which HR initiatives and results were presented and discussed.• Influenced area leaders to build a culture of recognition and reward to improve turnover statistics.• Mentored and developed a new senior HR business partner.• Improved management and crew staffing through weekly tracking, ranking, and reporting.

Las Vegas, Nv, Us

Established, interpreted, and enforced corporate policies and procedures for over 400 employees. Utilized knowledge to enforce FMLA, FLSA, ADA, and other applicable state and federal laws. Conducted investigations of harassment and discrimination to ensure a healthy work environment. Administered benefits and oversaw the open enrollment process for over 400 team members. Reviewed and updated organizational charts for five entities for succession planning and salary review. Delivered high-quality presentations to include "Team Sunterra" and customer service skills. Communicated effectively through individual and group training of up to 100 people. Recruited for all departments utilizing print and electronic media.

Bsba, History, Business, Human Resources

Doctor Of Business Administration (Dba), Industrial And Organizational Psychology

Master Of Arts (M.A.), Organizational Management

Master'S Degree, Organizational Management

Doctor Of Business Administration, Industrial And Organizational Psychology

Master'S Of Arts, Organizational Management