Janet Fish Email & Phone Number

Wooster, OH, US

Veduggio Con Colzano, MB, IT

• Lead customer complaint resolution for FCA (Chrysler), Lear, ZF TRW, Caterpillar, Emerson and others.
• Issue Supplier Quality Notices to suppliers for quality issues with heat treat, plating, nylon patch, and distribution parts.
• Average 6-12 customer complaints per month and 4-5 Corrective Action Responses for 50 different customers.
• Respond within an hour to complaints and involve Operations, Engineering and Customer Service with Quality Alerts within 24 hours to begin problem solving with cross-functional team.
• Maintain Quality Certifications in customer portals and monitor monthly scorecards from customers.

North Canton, OH, US

• Led problem solving project to reduce annual scrap by $109,000.
• Led project to provide dimensional and tolerance process control plan and tool list data electronically for precision orders.
• Responsible for maintaining and improving Layered Process Audits and Outgoing Quality Audits.
• Conducted Internal Audits to AS9100/ISO 9001 as Lead Internal Auditor.
• Represented the plant during quality system audits by customers and third party registrar.
• Updated the Quality Manual and led the successful transition from the AS9100B to AS9100C aerospace standard.

Orrville, Ohio, US

Contract Lean implementation project to improve flow and reduce inventory for major military contract mast.

Newbury, Ohio, US

• Lean Projects
• Saved $300,000 in annual shipping costs by bringing Cartridge Production in house from vendor in California.
• Decreased order-to-ship lead time from average of 6 days to 2 days while also reducing work in process.
• Developed tote cart kanban system to transport softener valves from assembly to final assembly.
• Created two bin kanban system for purchased parts when moving Commercial RO to Building 3.
• Videoed Final Assembly of each softener product line to analyze job methods and reduce non-value added time.

• Manufactures Custom Industrial Mixers in Macedonia, Ohio.
• AutoCAD design of impellers, shafts, and mechanical seals for agitators primarily for the chemical industry.

• Manufactured Uninterruptiple Power Systems in Mentor, Ohio
• Created standard and engineered designs from the prototype of the Cyberwave – a new product line.
• Reduced sheet metal costs and improved sales of the 30KVA model by reducing the width from 55 to 37 inches.
• Designed the mechanical packaging for over 50 UPS and Static Switch orders totaling $4.3 million in sales.

• Manufactured Electric Motors in Ashtabula, Ohio
• Reported directly to the Plant Manager on a special assignment to renovate the main office, lobby, and entryway.
• Prepared Project Approval Requests for $215,000 in renovation expenditures.
• Coordinated with the General Contractor and subcontractors to make decisions and define the scope of the work.
• Produced AutoCAD layouts of new walls, ceiling, lighting, HVAC, cubicles, furniture, printers, and copiers.
• Communicated the status and future direction of the project to all employees through monthly update memos.

• Manufactured Air and Liquid Filters in Stow, Ohio
• Assumed the majority of my supervisor’s responsibilities after he was transferred to another facility 8/94.
• Worked closely with Maintenance to obtain services to repair machinery.
• Wrote Appropriation Requests for $96,000 in capital expenditures for machinery, building repair and safety items.
• Conducted monthly safety tours and implemented a safety program.
• Coordinated hazardous and non-hazardous waste disposal.

North Canton, OH, US

• Spearheaded project to correct Roller Aim Sizes and limit roller inventory resulting in $56 million inventory reduction.
• Designed prototype and production tapered roller bearings and created assembly drawings on CADAM.
• Specialized in high-speed applications for machine tools and helicopters.
• Generated Finite Element Analysis models of bearing components.
• Assigned customer jobs to three engineers as Section Leader and trained two International Sales Engineers.
• Performed bearing application testing and studied bearing damage analysis.