Janet Li, Lmsw Email & Phone Number

Chicago, Illinois, United States

Oversees all aspects of Full Circle’s (FCC) contracted services across the portfolio to ensure that services align with FCC’s mission and meet residents’ needs and goals. Supports the real estate development and property management teams from project conception to operations as it relates to on-site service provision. Leads the data collection, analysis, evaluation, and reporting of FCC’s existing service programs. Continually identifies and implements opportunities for FCC to leverage and efficiently use its service funds.Represents FCC in pilot programs and evaluations in order to glean new trends or best practices in supportive housing.

Chicago, Il

Supports the Real Estate Development and Property Management teams in the research and analysis of current and proposed service provision at Full Circle’s properties.Serves as the liaison between Full Circle and contracted service providers. Provides service providers with technical assistance to bolster the efficacy of their work such as training, coordination, and benchmarking. On behalf of Full Circle, negotiates or re-negotiates service terms and contracts with service providers.Leads data collection and analysis of resident service statistics and outcomes. Uses analysis results to improve service provision and better align services with residents’ goals and needs.

Chicago, Il

Co-led the development and implementation of RS’ policies and procedures, including the Office of the Ombudsman’s (OO) annual strategic plans. Represents RS in mixed-income development working groups, tenant service meetings, community meetings/events, and other outward-facing venues.Manages OO’s operations and communications for internal and external audiences, including quarterly reports, website content, and marketing materials. Ensures information sources are current, consistent, and accessible. Collaborates interdepartmentally and with external organizations to provide and/or leverage resources and events for residents and the surrounding community. Provides technical assistance—e.g., social media, newsletters, promotional materials—to resident and community organizations to improve outreach and engagement across generations and literacy levels.

Chicago, Il

Coordinated all reporting and communications for the Office of the Ombudsman, including monthly/quarterly reports and metrics, semi-annual listening forum public comments, FOIA inquiries, presentations, and promotional materials.Planned and coordinated semi-annual Ombudsman Listening Forums and quarterly CEO Listening Forums. Coordination includes finding suitable locations to host the forums, ensuring that residents receive forum notices in a timely manner, and working with senior staff from different departments to set the forums' respective agendas.

Chicago

Researched and briefed senior staff on a variety of affordable rental housing and property tax issues including abatements, valuations, evictions, and modernizations/rehabilitations.Conducted an analysis of and mapped 2- to 4-unit housing in metropolitan Chicago using U.S. Census data. Provided recommendations to CIC’s president and policy director on locations to target for the organization’s affordable housing preservation efforts.Received a Certificate of Training in Multifamily Property Management.

Chicago, Il

Worked with a research team to study resident life in mixed-income developments. Analyzed and coded stakeholder interviews and transcripts. Produced field notes, literature reviews, and summaries. Represented MIDS in a wide range of community settings and stakeholders, including neighborhood residents, professionals, and policymakers.

Greater Chicago Area

Produced a HOME Investment Partnerships Program portfolio analysis which informed the FY2012 work plan strategy for the Office of Community Planning and Development. Collaborated with staff to conduct a fair housing civil rights review for a HOME grantee.Evaluated amendments made to IL city and county Consolidated Annual Performance and Evaluation Reports to ensure compliance with the HEARTH and its interim regulations.

Greater Chicago Area

Greater New York City Area

M.A., Social Service Administration

Certificates, Blended Occupancy Specialist & Certified Occupancy Specialist

B.A., Comparative Literature: Chinese And English

Education record