Janet Hartley Email & Phone Number

Handled all receipt, disbursements, monies and securities in branch. Identified and resolved order errors, avoiding loss to branch, client and Advisor. Transmitted time sensitive orders and administrative wires. Provided Financial Advisors with Portfolio Reviews for audit to be mailed out, monthly, quarterly and annually• Recognized by Management for outstanding client service • Earned recognition by Management for reducing order errors, saving client, Advisor and branch financial loss • Reputation for resolving problems for clients without being prompted • Organization and Compliance retention to make more streamlined

Professional, dedicated, Human Resource Manager with strong leadership skills and extensive management experience. Flexible, self-motivated, successful at working as an individually as well as within a cross-functional team. Excellent communication, organizational and recruitment skills. Outstanding dedication with ability to multi-task and prioritize workload on a daily basis. Expertise includes:• Interviewing, Hiring and Orientation • Policy Implementation • Training and Development• Training and Development • Leadership/Motivator• Employee Relations • Compensation• Child Labor Laws • Mediator• Employee Scheduling • Generated SalesConducted interviews, hiring, orientations and training for employees. Mediated and resolved issues between Management, associate and clients. Completed and budgeted schedules, payroll and vacations for 100+ employees. Determined and administered appropriate benefits. Maintained and updated employees files to ensure in compliance with state, local and government regulations.• Process improvement to increase customer satisfaction and employee morale • Increased confidence and productivity level of new hires through intensified training, specified job targets, and follow-up appraisal process • Mentored and coached high school students entering job force • Reduced employee accidents by utilizing safety videos, written exams, and forklift certification training programs

As member of management team, reorganized the department, ordered merchandise, worked closely with vendors to confirm orders and shipments. Completed interviews, hiring, training and scheduling of departmental staff while maximizing sales.• Selected by Manager for leadership, product knowledge and organizational skills • Increased sales with enhanced marketing placement• Mentored, motivated and empowered employees to work as a teamIncluding supervision in numerous departments.