Janet Miller personal email
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OVERVIEW: PMP Certified with 15+ years of experience successfully managing a portfolio of IT projects with budgets from $12,000 to $4+ million | Background includes a successful track record of leading high-impact IT projects for PwC, Flowserve Corp., Kelly Services, Cleco, and others | Motivated by challenges and eager to learn new technologies | OVERVIEW:I've had a great experience over the last 3.5 contracting with Central Louisiana Energy Company. Projects completed were Customer Self-Service Portal for Web and Mobile Apps, J.D. Power Transactional Surveys, Risk Optimization (several SAP GRC implementations), among several smaller assignments. Prior to that I led and co-led Finance IT Projects at Flowserve Corp including SAP S4, SAP BPC, and SAP GRC projects. Prior to that, the foundation of my IT career was built during the 14+ years I worked at Pricewaterhouse (PwC).PMP Certified with 10+ years of experience successfully managing a portfolio of projects with budgets from $12,000 to $1+ million. Experienced managing strategic initiatives in areas including implementation of data center storage and backup environments, SAP BPC Upgrade, SAP GRC module implementations, and small- to medium-scale infrastructure upgrades. I was responsible at a Big Four accounting firm for technical onboarding for firm acquisitions and a large number of new hires. Motivated by challenges; eager to learn new technologies.EXPERIENCE AND EXPERTISE:I am a certified Project Management Professional with more than 16+ years of IT experience which includes successfully managing large and medium-sized projects of varying degrees of complexity.My background includes a successful track record of leading high-impact IT programs for PwC and Flowserve.Long-running record of successfully building sustainable relationships with stakeholders and cross-functional teams.MY EXPERTISE AS A PROJECT MANAGER INCLUDES:* Development of project plan including charter, WBS, schedules, KPIs, dashboards, etc.*Vendor Management – identifying ways to overcome challenges and take advantage of opportunities.* Planning and leading productive meetings involving vendors, global team members, and cross-functional leaders*Keeping a cool head and being able to make good decisions while under the stress of competing priorities*Extensive experience collaborating with vendors to find creative ways to solve problems and remove road blocks to achieve successful project closure
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It Project ManagerContracting With Central Louisiana Energy Company (Cleco) Through Kelly Services May 2021 - Oct 2024United StatesJanuary 2024-October 2024:Project Manager for J.D. Power Transactional Surveys May 2022-October 2024:Senior Project Manager on Customer Self-Service Portal Implementation for Web and Mobile AppsJanuary 2022 to May 2022: -Lead the Delivery Team for a Business Process Improvement Project implementing Remote Process Automations (RPAs)May, 2021-March 2022: Successfully led a project to streamline operations for 3 SAP risk management domains: -SAP Controls - Phase II (Business Process and IT Controls) -SAP GRC Phase II (Access Control Enhancements and Process Control Implementation) -SAP Security Phase I (Risk Management through creation of a least privilege role-based access control) -Two smaller projects to upgrade EAM KPIs
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It Project ManagerFlowserve Corporation Feb 2018 - Apr 2021Dallas/Fort Worth AreaContracted with Flowserve to manage these IT Finance projects: • Governance, Risk, and Compliance efforts including implementation of the following SAP GRC Modules: Access Control (AC), Access Risk Analysis (ARA), Emergency Access Management (EAM), Access Risk Management (ARM), User Access Review (UAR), and most recently an expansion of our previous Ruleset of SOD conflicts to cover all S4 environments. • During the same time, I was leading an SAP BPC Upgrade from v10.1 to 11. This project was successfully completed and received high accolades from our business partners. • Also served as one of several project managers responsible for an international SAP S4 migration for multiple sites within their global network (specifically Spain, Netherlands). • Other projects at Flowserve have included installation of a new data center environment to form a hyper-converged architecture for data storage and backup, and development of a solution for processing freight invoices through a 3rd party vendor. -
Project Support Team MemberPwc Jan 2017 - Mar 2017Dallas, TexasContract position through Ranstad working with Master Limited Partnership support team. Served as member of project team responsible for delivering K1 information to investors. Completed technical processes related to the collection of public partner trading history. Analyzed broker-supplied data for accuracy and trading trends. Temporary assignment to be completed by end of tax busy season (mid-March, 2017). -
Human Capital Senior AssociatePwc Nov 2015 - Dec 2016Dallas, TexasOne-year assignment working with PwC's North Texas Assurance Human Capital Team. Senior Associate role focusing on operational project work including administration of bonus programs, Onboarding functions including processing I9s and serving as trainer at New Hire sessions, maintaining Peoplesoft records, organization of Partner event, ad hoc report creation, and other support functions. -
Us It Onboarding Subject Matter ExpertPwc Feb 2008 - Feb 2014Dallas/Fort Worth AreaOnboarding Subject Matter Expert (6 years; held this position concurrently with Infrastructure Coordinator – see below)• Managed technology onboarding efforts for all new hires for 5 PwC offices• Developed and delivered Day One technology training and updated it as needed.• Project manager for national onboarding initiatives held in Dallas. (PRTM, Advisory Start, Assurance Hires, Tax Interns, etc.)• Developed and delivered additional training for new hires as needed (Using Technology to Improve Your Life; Tips and Tricks, Calendaring and Scheduling, etc.)• Write/update custom technical manuals, quick reference guides, and training handouts.• Served as Liaison between IT and new hires providing direction and support as needed. -
Us It Infrastructure Project CoordinatorPwc Nov 2007 - Feb 2014Dallas/Fort Worth AreaInfrastructure Coordinator – North Texas Market (6+ years; held concurrently with US IT Deskside Support Technician - see below.)• Responsible for overseeing $1.5 million in equipment in PwC offices in Austin, Dallas, Fort Worth, Little Rock, and Bentonville. Monitored environmental conditions in MDFs and IDFs reducing downtime due to HVAC failure.• Maintained equipment which supported approximately 1500 users in 5 separate offices.• Worked with Regional Infrastructure Coordinator to prioritize and carry out maintenance, upgrades, new installs, and decomissions throughout all five offices.• Working knowledge of Windows 2003/08, Active Directory, HP Proliant Servers, Liebert UPS, enterprise monitoring tools, Avaya phone equipment.• Responsible for planned and emergency shutdown/power ups of all equipment.• Proficient in HP SM8 Change module for tracking system upgrades and decommissions.Onboarding Subject Matter Expert (6 years; February, 2008 – February, 2014; held this position concurrently with Infrastructure Coordinator – see above) -
Us It Deskside Support TechnicianPwc Oct 1999 - Feb 2014Deskside Support Technician for 14+ years. Held this position concurrently with those roles listed above.• Second and Third level support for approximately 1500 internal customers across multiple offices for networked computers, printers, handheld devices, office phone equipment, and peripherals.• Managed and performed network and computer hardware/software installation, imaging, deployment, troubleshooting, repairs, maintenance and scheduled upgrades.• Supported off-site events both locally and nationally.• Indepth knowledge of enterprise management support software Peregrine and HP Service Manager.• Implementation and roll-out of new technologies such as Blackberries, iPhones, iPads, etc.• Reviewed and updated SOPs and technical documentation on a regular basis.• Met or exceeded the firm’s Service Level Agreements to provide technology support.• Managed vendors and ensured adherence to contractual stipulations and obligations to the firm. -
Us It Staff Development CoordinatorPwc Apr 2002 - Oct 2007Dallas/Fort Worth AreaStaff Development Coordinator (5+ years; April, 2002 - October, 2007; held concurrently with Deskside Support Technician position listed above.)• Regional role responsible for coordinating professional development for staff numbering up to 17 persons. • Researched and identified each staff members training preferences and made sure training funds were allocated for them to attend training.• Certified by PwC in both design and delivery of Technology Training.• Write/update custom technical manuals, quick reference guides, and training handouts.
Janet Miller Skills
Janet Miller Education Details
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Information Technology
Frequently Asked Questions about Janet Miller
What is Janet Miller's role at the current company?
Janet Miller's current role is IT Project Manager | PMP | 15+ Years Leading IT Projects |.
What is Janet Miller's email address?
Janet Miller's email address is th****@****hoo.com
What schools did Janet Miller attend?
Janet Miller attended Smu Cox School Of Business.
What skills is Janet Miller known for?
Janet Miller has skills like Project Management, It Project Management, Business Analysis, Process Improvement, Information Technology Training, Onboarding, Content Development, Technical Writing, Technical Training, Project Planning, Content Writing, Software Documentation.
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Janet Miller
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Janet Miller
Hiring Guru Matching Insurance Professionals With Fulfilling Stable Careers At Top Companies & With Motivated Employers.Los Angeles Metropolitan Area2statefarm.com, oakheartconsulting.com
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