Benefits Assistant
CurrentLead project initiatives focused on Medicare compliance, database management, and agent training, achieving 25+ hour monthly savings through automated performance tracking with Pivot Tables.Support the Director of Field Support in resolving system and technology issues, ensuring regulatory compliance for over 100 agents across multiple platforms.Maintain HIPAA compliance and standardize Excel and Google Sheets reporting templates, enhancing data collection efficiency and turnaround times.Collaborate with the Commissions team on compliance strategies to ensure data accuracy, align agent pay systems, and reduce spending by 10%.Review and update accounts payable invoices for 15 vendors, ensuring accuracy and adherence to compliance standards in financial reporting.Train team members across various business units to promote cross-collaboration and adherence to regulatory guidelines, while partnering with senior leadership on corporate projects.