• Developed and implemented a comprehensive length of stay escalation pathway and streamlined common discharge delays/barriers to identify the system-level opportunity of bed occupancy.• Worked across the enterprise as a subject matter expert in the Readmission/Excess Day Management Guidance Team (MGT) and provide strategic recommendations for the opportunities within the continuum of care (including identifying problematic areas, categorizing information using data analytics, exposing gaps, and availing opportunities to mitigate risks) • Managed the Mortality Case Review Workshop within the destination service line, providing actionable recommendations for the organization and publishing the research.• Established a dynamic system-level quality and safety benchmark dashboard (Vizient Benchmark) to provide clinical and analytic insights for QI works.• Worked closely with ICDP PILs and UBMD leaders and monthly reviewed Quality and Safety measures for the consistency of patient care. • Served as a faculty advisor for General Medicine Resident Safety Council (RSC), providing expert guidance on Quality Improvement and Patient Safety matters.• Collaborated with the Spine-Surgery AI lab and contributed by delivering valuable insights on patient care quality data to facilitate AI imaging modeling.• Partnered with the School of Medicine at Stanford University for publishing research on the accurate prediction of variations in non-vaccinated employees. • Devised safety culture survey for the organization and evaluated outcomes to facilitate the execution of effective strategies.• Facilitated the implementation of ERAS and monitored quality measures of Enhance Recovery after Spine Surgery (ERAS) project.• Partnered with digital health and EPIC (Electronic Health Records) informatics team to optimize clinical workflow and documentation (i.e. automation, alert setting, and e-learning/video education options) for quality improvement and research.

Experienced healthcare quality consultant with strong project management, analytic, and collaboration skills. possessing a proven track record of implementing quality improvement concepts, optimizing operational processes, and enhancing work quality and efficiency. Skilled in system-level evaluation and insights into structures, processes, and outcome work. Provide guidance and consultation through solid data insights to enhance quality improvement collaboration across operational teams.

• Established, implemented, and optimized data systems and applications for specific claims reporting and analysis by gathering claims business knowledge/requirements. • Prepared standard data templates to support analytical needs of business units through maintenance of internal claims programs. • Delivered exceptional care through clinical savings and effective strategies by utilizing Facets claims database

Worked with high value stakeholders and clients and research physician leaders to define research scope, requirements, and data approaches for statistical modeling.

Fulfilled the responsibilities of a Clinical Research Intern in Jerry L. Pettis Memorial Veterans Medical Center as well as served as a teaching assistant in the Department of Epidemiology and Biostatistics and Department of Pharmacy.

Partnered with Infection department and ICU unit physician leaders to collect clinical data, prepared statistical charts for advance clinical analysis.

Delivered robust analysis of medical quality and patient safety for hospital accreditation and engaged evaluations of multiple quality improvement projects for medical process reengineering.

Established partnership with community representatives and developed the scope of health care program promotion, timeline, and cost to improve the accessibility of medical resources among the local, community, and academic organizations.