Provide direct administrative support to the CEO and president of France Media, Inc., a business to business media company that focuses on commercial real estate. My responsibilities include maintaining filing system, mailing and shipping packages, research.Handle monthly customer invoicing of print and digital publications in Magazine Manager. Interface with customers to resolve billing issues. Manage invoicing for conferences -- in person and virtual. Perform order management for the sales team, including order entry and reporting functions. Create complex reports using pivot tables for the executive team and sales representatives.Perform back-end activities in Magazine Manager CRM system, including creating ad schedules, adding new products, ad sizes and publications for print and digital.

Provided direct administrative support to the COO and the broader office staff, including scheduling appointments, meetings, and events, travel management, maintaining filing system, mailing and shipping packages, research, updating contact database and employee list.Handled monthly customer invoicing in Salesforce and prepared commission using Google Docs.Performed tasks in Salesforce org, including creating and updating opportunities, reporting, etc.Oversaw and maintained office equipment for uninterrupted function, identify and fulfilled office supply needs, maintain and managed vendors, and coordinated food delivery as needed.Coordinated internal and external resources, and cultivated relationships with vendors, including the real estate management company.

I was the order processing supervisor for a software marketing company for more than 19 years. I worked closely with the CEO on operational responsibilities. I worked with the Operations department to streamline processes and procedures. Performed several key functions such as team management, compiling and preparing weekly sales representative commissions, inventory control and interacting with vendors, prepared orders for fulfillment and performed other back-end functions with regards to order-processing. Additionally, I am adept at using SAGE 100 ERP, formerly known as MAS 90, to complete accounting tasks, not limited to creating, posting and paying invoices. I primarily created spreadsheets and compiled reports that were used company-wide for analytical purposes, including forecasting cash positions relative to expenditure for customer products and funding from customer contracts. Interaction with finance company to pushed orders through quickly and resolved any issuesI oversaw the company's initial social media marketing campaign and was lead writer for the company's blog. Performed linkbuilding, writing press releases and numerous articles, updating company's social media accounts including Facebook, Twitter, MySpace and Yelp. Engaged in search engine optimization (SEO) and social media optimization (SMO) of company blog. Built list of followers on all social media sites, as well as respond to Tweets, posted interesting information for followers and engage in relationship building with other users. Monitored trends in social media, including tools and applications, and apply that knowledge to improving the use of social media at BrainstormUSA. Experimented with new and innovative ways to leverage social media activities for the company. Engaged in heavy social bookmarking, commenting and blogging about the company's products, education and education policy. Able to think strategically in implementing social media marketing plan.

Operations Supervisor/Administrative support to Classified Director

Supervisor Distributing/Leasing Department. Interfaced with banks, law firms, various legal departments for processing title and UCC searches, as well as other record searches through various county courts.