Janet Souter Email & Phone Number

Johannesburg Metropolitan Area

Our focus is to bring everything together in one window to improve the user experience. In today’s remote world, customers require businesses to be efficient and attend to queries without jumping through hoops or waiting for too long to be attended. We take away the endless questions you get asked when you contact a contact centre, such as your email.

Johannesburg

• ScopServ South Africa Part of the International inc is a Montreal based Canadian company and is the creator of ScopTEL IP PBX, the most complete and comprehensive GUI on the market for telephony Server management.
• Direct and co-ordinate company sales and marketing functions
• Develop and co-ordinate sales and selling cycle and methodology
• Direct and oversee the company marketing function to identify and develop new customers for products and services
• Research and develop strategies and plan which identify marketing opportunities, direct marketing and new project development
• Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets

Johannesburg Area, South Africa

• UDI Telcommunications - Johannesburg UDI was taken over and bought by IP Telesys in 2007. My role was the same, my title did change however. Key Relationship Management (KRM) was formed as a labor brokerage of.
• Consulting to companies on Sales and Marketing
• Developed Sales and Marketing Strategies for its “Partners” it had Sales and Marketing Agreements with.
• Developed turn around strategies for its “partners”

Johannesburg Area, South Africa

• Global IT Network was formed as a labor brokerage of outsourced Sales and Marketing. Targeted companies with no sales teams or non performing Sales Teams.
• Appointed as a Director for Global IT Network
• Developed Sales and Marketing Strategies for its “Partners” it had Sales and Marketing Agreements with.
• Developed turn around strategies for its “partners”
• Managed all monthly financials
• Managed management accounts

Johannesburg Area, South Africa

• Tiscali Communication, who became MWEB
• Appointed as World Online’s Branch Manager and then taken over by Tiscali Communications in September 2002.
• Managed a team of 8 staff members comprising of Administration, Implementation, Sales, Engineering and Customer Relations.
• Managed and motivated the Sales Team.
• Dealt with all performance management
• Co-ordinated all sales and marketing activities.

Johannesburg Area, South Africa

• World-Online, who became Tiscali Communication and then MWEB
• Appointed as Netactive’s Branch Manager and then taken over by World Online.
• Managed a team of 8 staff members comprising of Administration, Implementation, Sales, Engineering and Customer Relations.
• Managed and motivated the Sales Team.
• Dealt with all performance management
• Co-ordinated all sales and marketing activities.

Cape Town Area, South Africa

• NetActive Internet who became World-Online, who became Tiscali Communication and then MWEBAppointed as Branch Manager to manage a team of 9 staff members comprising of Administration/ Implementation / Engineering /.
• Initially appointed as Sales Representative and was promoted to Branch Manager within 3 months.
• Managed Sales team
• Dealt with all performance Management
• Managed Engineering / Administration Customer Relations staff
• Motivation of team

Cape Town Area, South Africa

• The company operates from a Head Office in Johannesburg with branches in Cape Town, P.E, and Durban. Siltek was the biggest Distributor in Sub-Saharan Africa with a turn over of 185 million rand per month. Product.
• Take all under performing business units and turn into profitable business units
• Responsible for the growth of all divisions within the group
• Responsible for the growth of selling to the channel
• Planned, organised and launched new products through the channel
• Arranged and planned breakfast events on new products

Cape Town Area, South Africa

• The company operates from a Head Office in Johannesburg with branches in Cape Town, P.E, Durban, Pietersburg, Secunda, Zimbabwe, Sydney (Australia).
• Appointed as Sales Manager to manage a team of 5 staff members and manage the top 20 key Accounts.
• Initially appointed as Sales Representative and was promoted to Sales Manager a year later
• Creating business plans and account strategies
• Co-ordinated pre-sales marketing activities
• Presentations and demonstrations of products

Cape Town Area, South Africa

• Liaison with customers telephonically
• Calling on clients
• Building up of client base
• Taking and typing of quotes
• Dealing with queries
• Arranging travel arrangements locally and overseas

Aim (Affiliate In Management)

Business Management

Imm – Institute Of Marketing Management

Executive Advanced Diploma

Diploma'S, Business, Management, Marketing, And Related Support Services, Matric

Activities and Societies: Debate Team