Janet Stringer Email & Phone Number

London, United Kingdom

1) Continue to use PRINCE2 methodology to manage Behavioural Change and User Adoption projects for clients within the public and private sectors who wish to use the latest office technology. 2) Effectively plan, develop and deliver Business Engagement, User Readiness, Communications, Training and Support strategies, plans and schedules for each project. 3).

London, United Kingdom

1) Had overall responsibility for the agreed Managed Training Service contract in Visa Europe. Delivered commercial & operational service lines that aligned to the needs of this organisation and made sure that the support activities were appropriately administered with the correct deployment of staff resources.2) Managed a team of highly skilled training.

London, United Kingdom

1) Ensured that all webware projects were managed, resourced & delivered within the agreed timescales and met the clients expectations. Maintained high-level project plans, managed project costs including in-house staff, suppliers & component products and allocated technical resources to projects according to team capacity to deliver to milestones. 2).

London, United Kingdom

1) Led a team engaged with:- - defining standards for applications, software attributes and system frameworks - creating the processes needed to embed the adoption of the standards - examining areas of operational risk and creating an Operational Readiness process to measure compliance levels for each application - identifying, researching & prototyping.

London, United Kingdom

1) Led 8 teams (circa 26 staff) who delivered outstanding IT processes, methods & tools consultancy, standards, training and coaching services to application development customers 2) Undertook line management duties, including quarterly performance appraisals, talent selections and developed individuals skills & competencies to meet customer demands.3).

London, United Kingdom

1) Managed a Proof of Concept & delivered a Business Case for a new mainframe development environment (Micro Focus COBOL IDE) within extremely tight timescales and with limited resources. 2) Led the mobilisation of the Micro Focus COBOL IDE project. The implementation of the environment enabled a more engaged & productive Mainframe development community.

London, United Kingdom

1) Set and shaped the vision for the Usability Services team, developed individuals through personal demonstration, creation of opportunities and trust. 2) Influenced, delivered and reviewed designs for customer and bank staff applications including the management of deliveries from third party providers. Delivered appropriate and realistic usability.

London, United Kingdom

1) Delivered 5 interpersonal skills courses and 4 Branch banking technical courses on a 1-2-1 basis & in small groups. 2) Undertook training needs analysis; used observation & heirarchical tasks analysis techniques, identified training objectives, and recommended training approaches suitable for the user and the environment they worked in. 3) Created and.