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Janet Swisher Email & Phone Number
Head of Documentation
at
Here®
1 work email found
@thompsonhomes.com
2 phones found area 512
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Documentation
Location
Austin, Texas Metropolitan Area, United States
Who is Janet Swisher? Overview
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Quick answer
Janet Swisher is listed as Head of Documentation at Here®, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at thompsonhomes.com, phone signal with area code 512, and a matched LinkedIn profile for Janet Swisher.
Janet Swisher previously worked as Head of Documentation at Here™ (Formerly Openfin) and Staff Technical Writer at Mozilla. Janet Swisher holds Ba, General Studies In The Humanities from University Of Chicago.
Company email context
Email format at Here®
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{first_initial}{last}@thompsonhomes.com
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Profile bio
About Janet Swisher
At Here (formerly OpenFin), I am responsible for strategy and delivery of technical information for customers and partners, primarily for software developer audiences. My entire tenure at Mozilla, in various roles, was on the team responsible for the MDN Web Docs site, which contains reference, guide, and tutorial content about web standard technologies (HTML, CSS, JavaScript, Web APIs, HTTP, SVG, etc.), for an audience of web developers. Together with a community of volunteers, we grew MDN Web Docs to more than 15 million page views and thousands of volunteer contributions per month, reaching more than 80% of web developers. Based on reader feedback, the site has a satisfaction rate of 80% and a task-completion rate of 92%. In 2018, it was voted #1 for developer documentation and code examples, in a survey of developers by Slash Data.In previous roles, I've documented: custom scientific applications and open source libraries built with Python; business process automation software; a J2ME implementation and porting API; and web-based and native sales and e-commerce software. I can translate knowledge from the developers who wrote the code to the developers who will use the code -- they are not the same. I can also foster participation in open communities, with an understanding of evidence and metrics-based strategies based on the the community's life cycle stage.Outside of work, I have a 3rd degree black belt in Aikido, a Japanese martial art that emphasizes resolving the conflict over defeating the opponent. Off the mat in daily life, I apply Aikido principles for centering myself and connecting with and leading others. Core Competencies: Software documentation; open source communities; web technologies; agile methodology; continuous improvement; programming literacy; conference speaking; collaboration; aptitude for learning about technology; remote work.
Listed skills include Technical Writing, Software Documentation, Technical Documentation, Agile Methodologies, and 39 others.
Current workplace
Janet Swisher's current company
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12 roles
Janet Swisher work experience
A career timeline built from the work history available for this profile.
Head Of Documentation
CurrentI am responsible for customer-facing guide documentation. The main audience is developers who build applications and multi-application platforms using our JavaScript libraries, as well as administrators deploying those applications. The documentation for the Here™️ Enterprise Browser product also addresses end-users and admin or business analysts who manage their organization's Here deployment.I lead a small team of writers and coordinate across the organization with product management, software development, quality assurance, and customer solutions to prioritize and deliver documentation in sync with software releases.
Nov 2020 - Present
Staff Technical Writer
* Created and maintained documentation for web standards and web development tools (Firefox Dev Tools), including CSS and security topics. * Closely collaborated with Firefox engineering team to coordinate doc updates with Firefox releases; consulted on UI content.
Jan 2020 - Aug 2020
Agile Coach
* Facilitated and shepherded agile processes for two sub-teams (content and development) using a minimal Large Scale Scrum (LeSS) process. * Migrated teams from Taiga to ZenHub for tracking of user stories, epics, and OKRs.
Jan 2018 - Dec 2019
Community Strategist
* Supported communities in creating developer-oriented programs, and bring a community-based perspective to marketing initiatives focused on developer audiences.
Apr 2016 - Jan 2018
Mdn Community Manager
* Encouraged community involvement in Mozilla's developer-oriented technical content. This means removing roadblocks to participation, and encouraging a sense of community among participants, including both volunteers and staff who may not have these activities in their job descriptions.
Mar 2013 - Mar 2016
Technical Writer/Community Steward
* Wrote and edited documentation of open Web standards-based technology.* Coordinated and encouraged a community of volunteer documentation contributors.* Organized and led periodic "documentation sprints" that focus doc efforts and build community.* Coordinated doc work across teams and organizations.
Jun 2010 - Feb 2013
Sr. Information Developer
* Planned, wrote, and edited technical documentation for Lombardi's Teamworks business process management software, using DITA and related tools, including DITA-OT, XMetaL, and Oxygen.* Created a proof-of-concept process application for sales engineers and product marketers to write, edit, and maintain reusable proposal content. Content is in DITA format with metadata that drives the approval and review processes. Embedded the DITA Storm editor in the Teamworks application.
Jul 2009 - May 2010
Sr. Technical Writer
Planned and wrote technical documentation for custom scientific applications and libraries implemented in Python. Developed corporate styleguide and templates for internal and external documents. Edited proposals, web content, and other marketing materials.* Implemented a subset of the RoboHelp API in Python, for HTML Help on MS Windows and WebHelp on other platforms.* Implemented a wrapper class in Python for the RoboHelp API, and implemented context-sensitive help buttons in application code.
Jan 2004 - Jul 2009
Contract Technical Writer
Planned and wrote technical manuals for embedded wireless system software, including a J2ME implementation.
Feb 2002 - Dec 2003
Documentation Lead, Technical Writer, Build Manager, Technical Support Engineer, Quality Engineer
Doc Lead (2000-2001): managed and wrote documention for e-commerce product line.Technical Writer (1999): planned and wrote documents for e-commerce and sales automation software.Build Manager (1996-1998): developed and ran build scripts, administered source control systems, developed installation scripts.Technical Support Engineer (1994-1996): supported customers of enterprise software.Quality Engineer (1993): developed and ran automated test suites.
Mar 1993 - Apr 2001
Staff Analyst, Academic And Public Computing
Staffed help-line, providing campus-wide support for Mac, UNIX, MS-DOS, and Windows. Wrote and edited handouts and white papers. Developed and taught two-hour tutorials.• Wrote a guide to selecting a computing platform for academic users.
Aug 1989 - Jul 1991
1 education record
Janet Swisher education
-
University Of Chicago
FAQ
Frequently asked questions about Janet Swisher
Quick answers generated from the profile data available on this page.
What company does Janet Swisher work for?
Janet Swisher works for Here®.
What is Janet Swisher's role at Here®?
Janet Swisher is listed as Head of Documentation at Here®.
What is Janet Swisher's email address?
AeroLeads has found 1 work email signal at @thompsonhomes.com for Janet Swisher at Here®.
What is Janet Swisher's phone number?
AeroLeads has found 2 phone signal(s) with area code 512 for Janet Swisher at Here®.
Where is Janet Swisher based?
Janet Swisher is based in Austin, Texas Metropolitan Area, United States while working with Here®.
What companies has Janet Swisher worked for?
Janet Swisher has worked for Here®, Here™ (Formerly Openfin), Mozilla, Lombardi (An Ibm Company), and Enthought.
How can I contact Janet Swisher?
You can use AeroLeads to view verified contact signals for Janet Swisher at Here®, including work email, phone, and LinkedIn data when available.
What schools did Janet Swisher attend?
Janet Swisher holds Ba, General Studies In The Humanities from University Of Chicago.
What skills is Janet Swisher known for?
Janet Swisher is listed with skills including Technical Writing, Software Documentation, Technical Documentation, Agile Methodologies, Html, Open Source, Web Development, and Content Management.
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