Charged with leading the analysis and querying of complex data sets, investigate root causes affecting performance, and work closely with all departments to provide analysis and recommendations for improvement in business and manufacturing operations, while partnering in the development and implementation of process improvements and corrective actions.• Drive responsibility for reviewing, analyzing, and creating reports on all relevant data needed to drive change and transformation of processes; assist with data management and reporting/dashboard requirements.• Analyze information requirements from the business and coordinate with business performance teams the implementation of tools and reports to meet the business expectations.• Manage schedule adherence, close process orders and good receipts, and lead daily production meetings, while managing purchase requisitions and recommending/updating policies and procedures to improve performance. • Determine the best methods to analyze large amounts of data and identify problem areas, with a focus on developing solutions to business problems; advise managers on findings and actions to address/resolve problems.• Collaborate with executive management to achieve outcomes based on company goals, while proactively enhancing workflow and cross-departmental engagements.

Partnered in conducting all aspects of quality control lab, inspection and testing processes for raw materials and intermediate/finished goods, while supporting on-time performance in the QC lab against production and laboratory schedules, QC audit readiness via ISO regulations and requirements, and the following of all SOPs and safety guidelines to ensure compliance within a cGMP environment.• Maintained quality control records, including data entry into notebooks, logs, LIMS/Labworks software and ERP/SAP software, while ensuring a safe, clean, and organized 5S environment for all QC areas. • Processed Certificates of Analysis & Compliance, while assisting in planning goals to meet on-time delivery in full “OTIF”; led safety meetings, managed site record retention, and ensured compliance with all safety protocols.• Collaborated in preparing materials for work instruction, kept records of sensitive information, developed strategies to communicate QC expectations, and planned/coordinated QC site activities.• Ensure structured and organized learning transactions in SAP, created weekly goals and logs, and attended staff development workshops/trainings.• Reported QC analysis results, retested products to address complaints, returned products or re-certification samples, and performed preventative maintenance and calibration of lab equipment.• Successfully reduced/minimized late processing of orders by creating/implementing a Check Off List; streamlined processes between departments to better support customers and resiliency in safety. • Served as a member of the Safety Committee “BST”, and Focus Group.

Delivered all aspects of daily front desk and administrative support to management, customers, and staff, to include the answering of incoming calls, data entry, document editing, letter/report creation, billing, copying, filing, and special projects. Helped facilitate communications between departments, customers and the company, while entering/updating client data and processing documents/records.• Created diverse materials including letters, documents, memorandums, correspondence, confidential reports, inter-office memos, and spreadsheets.• Acted as gatekeeper regarding all calls, appointments and inquiries; managed and maintained multiple calendars; coordinated and scheduled meetings and appointments.• Served as a liaison between all internal/external stakeholders, while conducting heavy faxing, photocopying, scanning and filing of documents.• Helped develop and maintain administrative and procedural processes that reduced redundancy, improved accuracy and efficiency, and achieved organizational objectives.• Handled the ordering/purchasing of inventory, materials, and office supplies/equipment for all departments; reconciled purchase cards on monthly basis and interacted with sale reps to deliver daily support.• Served as a site records retention coordinator and ReadyGo/Cornerstone on-demand administrator; assisted in facilitating training for the Receptionist Program and Active Learner, ReadyGo/Cornerstone Program.