Janette Garza Email & Phone Number

Mississauga, Ontario

• Spanish (native fluency)• SQL Server • Delta (Liaison) / ECS• Scribe• Microsoft Dynamics GP (Great Plains)• Integration Manager• ConnectWise (Change Management)• Responsible for the flow of EDI information from Vendors and Suppliers across Liaison ECS, Delta, SQL, Scribe and Microsoft Dynamics GP (Great Plains). • Mapped and implemented a wide variety of EDI documents such as 850, 855, 856, 810, etc.• Support Sales, Purchasing and Finance departments with data manipulation when required using SQL server and troubleshooting any issues that may arise.• Work directly with Vendors and their EDI departments to ensure the correct flow of data for support issues and new implementations.

Mississauga, On.

Assigned to the KEMET Electronics E-Commerce department performing the same tasks as in previous job position.

Monterrey Area, Mexico

Provided 24/7 support for hundreds of trading partners and maps running under VPN, FTP and AS2 connections having internal and external clients in different continents.Maintained and supported BizTalk and SQL applications and servers ensuring a 99% uptime. Supported 30+ trading partners connecting via AS2 using Extol Secure (ESX).Participated in the evaluation of multiple solution providers to migrate our custom spreadsheet and RosettaNet processes from Inovis to a new platform. Carried out the migration of over 10 custom spreadsheet processes and 10 RosettaNet PIPs from Inovis to BizTalk. Documented each process for contractors to use as a technical guide. Acted as the technical contact between contractors and KEMET. Monitored the process development and implementation of the new environment. Created over 40 test scenarios for each spreadsheet process to verify all technical and data requirements and validated each process. Developed and implemented the POS and MultiPO spreadsheet process as part of my training on BizTalk.Mapped and implemented a wide variety of EDI documents in EDIFACT and ANSI standards.Trained 5+ new employees in our applications and processes helping them become an independent part of our team. Improved the E-Commerce customer profile database usage by developing, testing and implementing a custom interface that has been used for 10+ years. Documented 10+ internal processes along with our different server platforms and environments for internal use and in preparation for a future migration. Participated in 2 Disaster Recovery drills providing step by step documentation as to what would be validated and carrying out the restoration of our applications.