A career of almost 40 years with RBS provided me with a variety of opportunities and roles . The one constant has always been my desire and commitment to exceed customer expectations in terms of service delivery . From arranging complex lending facilities within tight timescales , resolving complaints or finding solutions to customer issues my aim has always been to provide a memorable service. I’m an effective communicator at all levels with a proven ability to deal with confidential and sensitive matters.Excellent analytical and problem solving skills in relation to numerical and financial data .A strong team player with coaching and training experience.Looking for a new challenge to both utilise and broaden my skills and knowledge in a new environment.Feb22 - looking forward to applying my skills to a new role at Edge Hill University.