SR. Process Analyst 2017 - 2019Responsible for creating and deploying process improvements organization wide. Obtained DFSS Greenbelt certification.SR. IT Portfolio Analyst 2015 - 2017Performed as an Analyst; specifically in Resource Management, while interacting with all levels of Management in an organization of 900+IT Planner 2014 - 2015Interacted with all levels of Management in an organization of 1600+ on headcount activities, contractor alignment, backfills and all support regarding Resource Management. Executed the contractor alignment effort resulting in significant IT savings; recognized with a GM recognition award for outstanding contribution. Advanced Business Analyst 2013 - 2014Performed as an analyst in the Dealer Systems space.

Supported GM Canada by designing and updated test plans and test cases based upon the analysis of business requirements and process specifications for 3 web projects including the migration of www.gm.ca. Responsible for maintaining marketing client relationships, gathering requirements, assisting in the design of the AB reporting tool.

Supported GM of Canada in a variety of roles ranging from Business Services Analyst to Tester across multiple web projects.

Supported GM of Canada in a variety of roles ranging from Systems Analyst to Tester, to Application Engineering Toolkit Trainer and Representative, to Business Analyst.Completed the Systems Analyst program in 1998.Performed as a Assistant Process Manager, working with clients to identify, gather and document business needs and requirements and supported Scotia Bank as a Business Analyst and Process Manager.