Global Technology Program & Product Management (Us)
Gb
Global Technology Program & Product Management- Work in collaboration with the Business teams, Lead Architect, Development Teams, UI/UX designer(s), Technology Onboarding management, and IT Project Manager for product management and territory implementations in South Africa, European countries, and Canada- Manage product roadmap, budget, schedule, governance, risk and issues - Manage end to end platform release process for each territory engagement- Understand and obtain Global and Territory sign-off including risk, legal, compliance, and security processes- Develop and manage relationships across PwC’s global networkGlobal Customer Relationship Management Strategy & Implementation, IT PM & BA-Developed a global CRM strategy in collaboration with a director-Managed implementation of Microsoft Dynamics CRM in Belgium-Developed and managed project plans, budget, resources, risks & issues-Drive client and internal teams to execute on mitigation plans for risks & issues Global Network Infrastructure Upgrade, IT Project Manager -Implementing project management tools such as a budget tracker, implementation schedule, project schedule at executive level and team level view-Developed and led Performance Testing and User Acceptance Testing with the US and India teams. Created report to communicate results to stakeholders-Managed client and client’s vendors in the U.S. and India to ensure all parties are in sync with the go forward plan as it has been a challenge prior to me onboarding the project-Managed project issues and risks by driving resolution and mitigation plansStrategic Cloud Productivity Service RFP Development, PM & Strategic Sourcing CoE-Led development of RFP deployed to the sales & marketing team focused on business productivity services utilizing cloud technologies to enterprise customers-Collaborated with product SMEs and Solution Architects to develop technical business scenarios that are aligned with market demands