1. Partnered with internal and external clients to identify and document high-level requirements, assessed solution risks, and prioritized business needs effectively for three mobile apps for remittance and money exchange businesses.2. Crafted project proposals, quotations, design implementation and managing project implementation plans and budgets.3. Oversaw System Integration Testing (SIT) and conduct User Acceptance Testing (UAT) activities to ensure project delivery aligned with client expectations, maintaining high standards of quality.

1. Prepare comprehensive documentation of customer requirements gathering and functional specifications, ensuring clear understanding and alignment between business and IT teams.2. Act as a key liaison between business and technical teams, articulating business requirements to the technical team and technical propositions to the business context.3. Support the Manager in conducting gap analysis, feasibility analysis, test planning, and product roadmap delivery to ensure the successful implementation of IT solutions (desktop, web, and mobile applications) that meet business needs.4. Translated customer requirements into user stories and documented product functions and features.5. Conduct Functional and System Integration Testing (SIT) and assist in performing User Acceptance Testing (UAT) and manual testing to gather feedback for product improvements.6. Monitor vendors and developers to ensure that deliveries will meet quality standards and user requirements.7. Lead delivery teams in effectively utilizing product functions and features.

1. Designed an integrated system for new product registration.