-Onsite Program Manager responsible for successful execution of global travel programs. -Key liaison between CWT and Facebook travel management to ensure positive traveler experience -Business analyst providing scheduled and ad hoc travel reporting and analytics

Led sales and implementation of global travel payment and corporate card programs.Consulted companies on end-to-end travel solutions from online booking to expense management.Managed strategic partnership relationships with designated Travel Management Corporations.Revitalized sales presentations and Request for Proposal (RFP) responses to win new business.Sold first single-use virtual card account generating over $14 million in new corporate card revenue.

Taught Travel Management classes and mentored students in the Travel Careers Program. Created internship program and placed over 100 students at host agencies. Designed online curriculum and trained other instructors in Etudes online course software.

Analyzed data to evaluate account performance and executed strategic plans to improve results.Augmented market awareness with participation in industry organizations and community events.Region's top producer of UATP/AirPlus products generating over $25 million in partner sales.

Developed sales plans to support company strategies and tactics for new routes and aircraft. Led task force to increase incremental revenue from small business incentive program. Conducted joint sales calls with alliance partners and negotiated multi-party agreements.

Negotiated global airline agreements to maximize company revenues.Assessed competition and reported on trends in the marketplace. Identified opportunities to increase market share from companies, travel agencies and wholesalers.

Created customer relations database to optimize response time and generate repeat business. Authored website verbiage, training documentation and user manuals to streamline processes. Monitored and reconciled airline reports to reduce errors and detect fraudulent activity.

Marketed private-labeled tour and cruise packages to the travel agency community. Conducted training and familiarization trips to improve customer product knowledge. Awarded "Salesperson of the Year" for two consecutive years.

Managed the operation of 20 travel agency branches. Recruited, motivated and evaluated office managers and staff. Responsible for the profitability, sales revenue and cost control of the region. Oversaw all business activities including sales, promotions, marketing and customer relations.