Qing Design Consulting is focused on User Study / Service Design / Customer Experience / Organizational Innovation Consulting service specially in Banking. With the application of Design Thinking and Human-Centered Approach, Qing helps to speed up the banking transformation in China.青晓设计咨询是国内第一家专注银行版块的服务设计及创新咨询机构，致力于运用设计思维帮助本土银行实现客户洞察、商业目标和组织变革。服务项目包括：客户研究、产品概念开发、服务策略优化、客户体验创新、组织变革、员工重塑。青晓设计咨询的服务团队包括资深银行顾问、客户服务与体验管理专家、数字体验设计师与组织变革引导师，并与国外领先的创新型银行和创新咨询机构开展广泛的交流合作，协力打造国内银行创新设计。

Janet involves in consulting and training service for banking.- Human-Centered User Study.- Customer Experience Design.- Business Performance Improvement.- Sales and Marketing Strategy Optimization.- Customer Relationship Management.- Organizational Innovation.作为独立顾问，参与全国范围内各类型银行的咨询和培训工作：- 开展客户研究（沉浸式研究方法+心理学+理财治疗学，协助银行机构洞察客户金融需求）- 客户体验设计（运用设计思维方法，提升产品、服务、空间和品牌等多维度体验）- 商业绩效优化（产品概念开发、服务策略改进，业绩推进提升、商业模式升级）- 组织变革创新（设计思维应用、员工体验提升、敏捷组织打造）- 员工团队重塑（财富管理专业知识、沟通销售技能、客户心理学、新零售转型）

Heng Seng Bank is famous for its outstanding service culture.恒生银行作为汇丰银行集团旗下机构，其优质服务文化一直作为香港银行业的标杆。1.Provide financial analysis and portfolio management service.2.Take part in product design, market research and data analysis.

CITIC Bank International Ltd (Hongkong) is owned by CITIC Bank and BBVA. BBVA is one of the most innovative banks in the world. Partnership with those well-known innovation agencies such as IDEO and Continuum , BBVA makes huge progress in FUTURE BANK layout, Omni-Channel experience and digital revolution.中信银行国际由中信银行和西班牙对外银行BBVA共同拥有。西班牙对外银行BBVA是世界上最为创新的银行之一,借助与众多知名创新咨询机构开展合作，其在未来银行布局，全渠道体验及数字化改革方面都取得极大的成果，成为业内标杆。1.Conduct credit analysis and loan management.2.Provide investment consulting service to real estate investors and High net worth individuals.

CITIC Bank International Ltd (Hongkong) is owned by CITIC Bank and BBVA. BBVA is one of the most innovative banks in the world. Partnership with those well-known innovation agencies such as IDEO and Continuum , BBVA makes huge progress in FUTURE BANK layout, Omni-Channel experience and digital revolution.中信银行国际由中信银行和西班牙对外银行共同拥有。西班牙对外银行是世界上最为创新的银行之一,借助与众多知名创新咨询机构开展合作，其在未来银行布局，全渠道体验及数字化改革方面都取得极大的成果，成为业内标杆。1.Participate in marketing projects related to product and channel development.2.Provide Industry analysis and marketing strategy proposal.3.Rotate in different banking departments and business units, including operation&control, mortgage business, credit and wealth management.