A highly resourceful, flexible, innovative and enthusiastic practised business professional with over 20 years’ experience in management. Having an impressive record of delivering operational, marketing, business development and product management improvements and coordinating people, schedules and resource for optimum productivity and efficiency. I have a clear understanding of the different roles and demands needed to own and operate a business. I can provide business advise on a consultancy basis or the hands-on solution to your business requirements, giving you continuity of service without the costs associated with permanent staffing.CONTRACTED SKILLS• Business consultancy for business growth and development• Analyse business operation and P&L and food GP status• PR, communications and event management• Business, marketing and sales planning/strategies• Sourcing grants for business development and staff training• Customer service and complaint policies• Set business KPI’s and CRM system recommendations• Website development; including layout, copywriting and image sourcing• Designing short break programme; including accommodation and carrier contract negotiation• Proactively develop new business volume from new and existing client accounts• Researching and networking for new business opportunities• Identify and project managing specialist markets• Set-up credit control policy and procedures• Making recommendations for improvement of debt prevention and credit levels, and referring