Barnham Broom is located in the idyllic Norfolk countryside location, with luxury guest accommodation, offering exceptional 4-star experience and first class facilities and amenities. Barnham Broom is well known for its two PAR 72 championship golf courses set out across 300 acressurrounding the River Yare Valley, along with The Edge Health & Fitness Club and Spa.

Day to day management of hotel’s 150 bedrooms and 4 conference roomsRevenue strategy, budget and business planningPlanning and management for hotel refurbishment Business development through new leads, account management and maximising sales opportunities within the hotelManagement of key performance indicators as measured by the Balanced ScorecardPeople development and succession planningManagement of Hotel Refurbishment

November 2000 to December 2005 Courtyard by Marriott, ReadingGeneral ManagerResponsible for day to day running of hotel’s 50 bedrooms and 7 conference rooms with a sales budget of £1.8 million. This involved the development of the hotel business plan, management of financial performance and profit conversion. Proactive promotion of the hotel to seek new business and raise awareness in the community, communication of company values to associates through customer service training… Show more November 2000 to December 2005 Courtyard by Marriott, ReadingGeneral ManagerResponsible for day to day running of hotel’s 50 bedrooms and 7 conference rooms with a sales budget of £1.8 million. This involved the development of the hotel business plan, management of financial performance and profit conversion. Proactive promotion of the hotel to seek new business and raise awareness in the community, communication of company values to associates through customer service training programme, management of marriott brand standards and guest satisfaction.Active member of GM Association for Newbury and chairperson for 2004/2005May 1998 to November 2000 Property Manager – Executive Management Team Marriott Slough/WindsorProactive management of hotel assets. Review of property function/purpose leading to restructure of department with the aim of raising the profile within hotel, with improved in house skills and reduction in reliance of external contractors.Effective management of Capex Projects with minimal disruption to the hotel and proactive budget preparation and management. Preparation and presentation of £6.5 million hotel refurbishment project to Whitbread Hotel Investment CommitteeMember of hotel Executive Management Team which developed and implemented key strategies to achieve hotel’s targets through business planning, resource allocation and people development Property Services Manager - ThreshersManagement of Property Services Team for 1600 Thresher units, TGi Friday’s and Costa Coffee with overall budget of £3m. Responsible for the analysis and targeting of expenditure. Negotiating of service contracts and quality assurance management. Initiated customer care procedures and monitoring of call centre performance and service levels. Show less