Wills, Estates, Powers of Attorneys, Criminal, Family, Civil Litigation, Small Claims and 1st contact

•Maintaining all client files (organizing court documents and client correspondence)•Preparing client files for Trials or Preliminary Hearings (organizing information and indexing binders for quick and easy reference during court proceedings)•Providing verbal and written correspondence with all Duty Counsel Representatives for out of town clients •Prepared written Courthouse and Crown Attorney Correspondence •Preparing disclosure requests and particularized requests, •Scheduling resolution meetings, Judicial Pre-Trial dates and Trial dates, •Acquiring dates for court appearances for both in town and out of town matters•Maintaining Office Calendar•Meeting customer service needs of both employer and clients•Managing reception activities (mail, telephones, clients meetings, incoming and outgoing mail) •Coordinating appointments for client meetings and court appearances•Setting Pre-trial, trial and preliminary hearing schedules•Corresponding with Legal Aid on behalf of clients

•Bookkeeping– Accounts Payable/Receivable, Payroll, Government Remittance, Journal Entries, Bank Reconciliation, Month End Reports•Administrative duties – Mail (incoming/outgoing), Phones, Correspondence (including international), Member Inquiries•Reduction of 25% of Chief Operating Officer’s workload •Assisting the Treasurer with yearend working papers and preparation for Auditors•Implemented and coordinated in-house printing and publishing, resulting in75% reduction in printing costs•Purchasing of Office Supplies and Regalia (Pocket Decorations, Collars and Jewels, Rings, Pins)•Annual Meeting Coordinator Assistant•Meeting and Travel Coordinator•Maintained computer systems including updates•Provided leadership in Customer Relationship activities, including resolving client queries and conflicts, directing clients to the appropriate authority when needed, researching members histories•Maintained member database using MS Access •Extensive usage of Microsoft Office •Working knowledge of Customer Relationship Management (CRM ) applications

•Customer Relations and reception•Management of time cards, benefit processing, order processing, product knowledge, sales and invoicing