Janeya Charpentier Email & Phone Number

Brockton, MA, US

• Support recruitment efforts by managing onboarding processes, preparing offer letters, and coordinating background checks
• Provide high-level customer service: answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.
• Plan and execute employee engagement initiatives.
• Schedule and assist with meetings, interviews, HR events, new staff orientation, onboarding meetings, and maintain agendas
• Manage verifications of employment status for staff
• Post all open positions internally and externally

• Worked in multitasking fast-paced environment providing great customer service.
• Showcasing knowledge of products and supervised/ trained cashiers in their own tasks.
• Reconciled cash during the closing shifts and solved any problems that may arise from this.

• Added data to open positions and candidate profiles in the ATS (Ultimate Software/UKG)
• Assisted Talent Attraction Coordinator with interview de-brief sessions after in-person/Zoom interviews by collecting notes to be shared with the recruiters and hiring managers
• Conducted reference checks on finalist candidates and prepared notes to share with hiring managers
• Assisted with scheduling of Zoom interviews for prospective candidates in Outlook
• Assisted with a variety of ad-hoc administrative duties and projects for both the HR and Talent teams including making updates to organizational charts, Confluence pages, Excel recruiting reports and other projects
• Assisted with facilitation of new hire arrivals with ordering new hire gifts, sending out agendas for orientation and coordinating with IT to ship laptops as needed

• Greet customers, ring purchases, provide exceptional customer service.
• Share product knowledge with customers and co-workers.
• Maintain up-to-date knowledge of discounts and promotions.

• Tutored New Bedford elementary students to increase student reading and math levels.

New Bedford

• Worked with up to 15 four-year old for six weeks in preparation for kindergarten.
• Created flyers for programs done by the ROSS program.
• Greeting and welcoming guests and providing them with a positive first impression of the ROSS program.
• Prepared letters and documentation.

• Manage up to 3 employees during the shift, open and close the store.
• Reconcile cash at the end of each shift
• Identify and manage problem areas in consultation with owners.

Randolph

• Create company logo upgrades through Adobe Photoshop, prepare promotional binders.
• Provide website access support, create promotional brochures and flyers through Adobe InDesign.
• Post regular updates for Flexcon’s Facebook and Instagram accounts.

Greater Boston Area

• Using printers to print out things like booklets,posters, and packets.
• Customer Service ( front desk.answering questions and answering the phone)
• GBC and Spiral Binding
• Creating Job Tickets

Master Of Science - Ms, Human Resources Management/Personnel Administration, General

Concentration in Organizational Communication

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Member of the Black Student Union Creator, Vice President, & Treasurer of House of Deliberations Member of the.