Janey Brown Email and Phone Number

•Provided top tier customer service, training and troubleshooting to new users of Google Glass within a team that earned the highest customer experience ratings of any region. •Planned and executed demo events. •Launched and oversaw two pop-up sites within optometry offices. •Spearheaded and executed market research projects.

•Oversaw customer service at a fast paced fashion buying agency which handled the ordering and shipping of up to $500,000 worth of clothing and accessories per month for 40 clients.•Managed the office of 10 employees. •Maintained and oversaw Excel and Google Drive databases of all orders. •Assisted with new business development and client contracts.•Implemented ordering and shipping procedures for domestic and international clients. •Oversaw Accounts Receivable… Show more •Oversaw customer service at a fast paced fashion buying agency which handled the ordering and shipping of up to $500,000 worth of clothing and accessories per month for 40 clients.•Managed the office of 10 employees. •Maintained and oversaw Excel and Google Drive databases of all orders. •Assisted with new business development and client contracts.•Implemented ordering and shipping procedures for domestic and international clients. •Oversaw Accounts Receivable. •Supported CEO and CMO with setting appointments, maintaining calendars and scheduling travel.•Hired and trained employees in multiple departments.•Was promoted to a managerial position within one year. Show less

Oversaw accounts receivable.Updated client check books and reconciled accounts. Assisted with assembling tax packages. Supported owner with setting appointments, handling calls, maintaining client files and running professional and personal errands.

Ran professional and personal errands for multiple clients.Assisted with the home office operations, including appointment coordination, bookkeeping and filing.Assisted with freelance writing jobs.