Jane Chen Email & Phone Number

Hong Kong

• Account management of insurance clients and affinity portfolios • Business development, Client Facing - matchmaker of insurers and affinity groups by identifying ultimate service providers enhancing specific insurance and membership plans.• Creating SOP between insurance companies and service providers e.g. patient check in, insurance eligibility and verification, Charge Entry, Claims Submission, Payment posing• Expand, maintain and source global network of medical assistance/transportation companies, cost containment providers, clinics and hospitals globally• Manage individual and group requests for medical evacuation and repatriation cases for both individuals and insurance companies• Medical Assistance Services

Toronto, Ontario, Canada

• Manage assigned regions (e.g. Toronto, Markham, Richmondhill etc...) to ensure proper sales.• Create awareness of products, conduct training and seminars for clients and sales team• Excellent presentation skills and intimate contacts with local and national business associations.• Good Networking capabilities

Toronto, Canada Area

• Perfect attendance to work• Established strong relationships with customers, provide extraordinary customer service• Assist Agency with:-Establishing New Corporate Accounts-Driving New business initiatives-Building, developing and maintaining relationships with Key Corporate Account Holders.-Greater Utilization of Vehicles on rent than at the location• Manage to hold new hires in job training and help them meet their personal goals (yield) in three different locations-Disciplining staff who consistently fail in their duties-Provide staff with individualize goals to achieve their sales targets• Analysing, tracking, and meeting sales figures- Met personal sales (yield) goal and location’s sales and margin goals since the start of employment; monthly, quarterly, yearly-Top Sales in Ontario of 2013• Resolve “irate” customer complaints regarding sales and service• Ability to handle high-pressure sales and service situations in a calm and collected manner

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Women's Football Team, Mcmaster Dance Club

Psychology

Activities and Societies: Intermural Volleyball

High School Grad, Year 7-13

Activities and Societies: Captain: Dance Team, Volleyball Team