Partner and COO at SpikeFli; a successful technology & consulting firm focused on visibility & cost reduction of organization expense categories.. With our own SaaS based technology, providing visibillity into vendor billing, we provide one-time contract negotiations as well as continued Managed Services to our business and consumer clients in both Canada and the U.S. Our clients save an average 45% of their annual spend, without changing anything but their understanding of their spending and position within the market.We stake our reputation on our ability to get results. To prove it, we've tied our compensation on negotiation projects to our performance. Our fee is contingent upon finding real, verifiable savings for our clients in order to ensure that they are always entirely satisfied with our projects. They are never out of pocket for our services, as our fee is funded from the project itself!Although we can never guarantee savings, we can tell you that 98% of our clients have been fortunate enough to have their service provider invoices substantially lowered as a result of our efforts. The remaining 2% have also been thrilled to find that they're already getting the best possible deal (true to our word, it didn't cost them a penny either). Either way, we end up with a happy client, willing to sing our praises!Our Managed Services Program is fixed-rate pricing based on the number of assets on your account at time of billing, so you're never locked into paying for service on a unit that is no longer being managed (nice change of pace, hey?). Your dedicated Account Managers are on call to fulfill emergency service requests, and answer any questions you might have.Procurement, trouble shooting, inventory management, travel requests, billing error recovery, cost centres, detailed reporting, and education and training are all a part of the managed services we provide to every client, of every size. Our technology is provided to all clients through our online portal, where they can monitor their account; track service requests; download management reports or access our online store. The technology is also available as on its own for use by your own technology department.Our primary goal is provide you with the tools required to ensure you pay less for your IT & Telecom services.