Jan Friedman Email and Phone Number

MAINFRAME DEVELOPMENT PROJECTWorked with System Architects, System Developers, and Subject Matter Experts to identify business and technical requirements for the conversion of purchased company’s publishing business into Yellow Pages publishing business•Participated in developing the technical and business requirements for integrating publishing data into the directory management legacy system and ad management production legacy system. This included contract data, publishing data, marketing data, commission data, and financial/billing data. •Participated in integrating company’s publishing processes into Yellow Pages publishing processes. •Participated in requirements gathering meetings. •Analyzed and compared “as-is” sales reports to “to-be” sales reports. Analyzed data fields and identified information gaps. Developed business requirements to ensure continued reporting capabilities.•Created gap analysis for DB2 Referential Tables testing. This included identifying field name, character type, field description, valid values, and defaults.•Participated in entering requirements into Quality Center testing database. Linked requirements to testing packages and releases. Results: Requirements Document created that included contracts, billing rate plans, commission rate plans, sales genealogy, markets, and publishing schedules. Modifications to systems made on basis of requirements. System modifications completed. Referential Table test data obtained. QC test database updated.

SHAREPOINT DEVELOPMENT PROJECTElicited Business Requirements for development of a Sharepoint “next generation” website for billboard/media management. System included management of campaigns, proposals, contracts, creatives, and payments.•Met with Project Sponsor to discuss project goals. •Developed agenda for Kick-Off meeting.•Facilitated Discovery and Envisioning kick-off meeting with 10 participants.•Facilitated Discovery Sessions with Sales, Marketing, and Finance. •Participated in Discovery Sessions with national clients.•Created framework for Business Requirements Document and Scope Document.•Developed Business Requirements Document that included: Functional Requirements, Non-Functional Requirements, Business Rules, and Glossary.•Developed Scope Document that included: Business Opportunity, Goals, Users, Business Functions, Interfaces, Assumptions, and Exclusions.•Developed hi-level and detailed Sales Process Flows. •Developed Role/Security Matrix.•Conducted team walk-through of requirements.•Provided support to on-shore and off-shore development teams. •Met daily with Project Manager and Team for project check-ins.Results: Scope Document and Business Requirements Document created. Documents will be used by development team to create Sharepoint website.

STRATEGIC PLANNING - MERGER INTEGRATIONDeveloped a Strategic Plan that would allow a key legacy information processing system to be implemented into the merged environment one year after the corporate mandated schedule. •Facilitated focus groups with business and technical staff to identify goals, customer impact, requirements, system impacts, business and technical justifications for request, gaps, risks, and solutions. •Developed questionnaire and facilitated GAP analysis meetings with interfacing applications administrators to identify impacts and solutions. •Developed risk mitigation plan.•Worked with technical project manager to create current, interim, and final state system diagrams and change management timeline.•Developed Resource Allocation Plan with Project Manager.•Presented Strategic Plan to corporate integration executives, business managers, and system administrators.Results: Received 27 approvals for plan. Saved company over $400,000 in additional technical resource costs. Ensured a seamless customer integration experience.BUSINESS ANALYSIS - MERGER INTEGRATION PROJECTIdentified project scope and elicited business requirements for integration of a legacy Demand Deposit System so that business could continue as usual after the merger. •Facilitated project scoping sessions to determine business and system boundaries, current functionality, and goal. •Facilitated business requirements JAD sessions and focus groups. •Captured technical requirements for building an interface to the new General Ledger. •Developed clear and measurable business requirements.•Created Functional Decomposition Diagram, “As-Is” and “To-Be” and Business Process Flows. Results: Project Definition Document and Business Requirements Documents were approved by 17 executives and technical and business managers. Documents are now being used to create Functional Specification Document.

BUSINESS ANALYSIS - E-COMMERCE PROJECTSElicited website requirements for Fortune 500 retailers.•Conducted website analysis.•Conducted product comparison and product placement analysis.•Conducted customer interviews to identify functional requirements, non-functional requirements, business rules, and system features.•Created Business Process model.•Identified business analytics and critical success factors.•Conducted requirement review sessions with customers.Results: Requirements document approved and used to create retailer’s websites.

BUSINESS ANALYSIS - MERGER INTEGRATION PROJECTParticipated in team to identify requirements for merged web based Customer Portal. •Participated in inter-company JAD sessions to identify business needs.•Participated in GAP analysis.•Identified system requirements and system functions. •Identified business processes, system interfaces and system features. Results: Business needs identified and GAP analysis created.

BUSINESS ANALYSIS - BUSINESS PROCESS ANALYSISStreamlined multi-departmental product development process. •Interviewed subject matter experts and process experts to identify “As-Is” processes. •Created “As-Is” Process Flows.•Identified process inefficiencies and gaps.•Identified process efficiencies and created “To-Be” Process Flows.•Facilitated review sessions for Process Flow.Results: Product development process streamlined. Multi-departmental approval of process changes and “To-Be” process flows

E-COMMERCESTRATEGIC PLANNINGWEBSITE DEVELOPMENTElicited requirements, developed business plans, and created e-commerce strategies for small and medium sized companies and non-profits. •Facilitated visioning sessions and JAD requirements sessions to clarify organizations’ mission and goals and to gather requirements for websites.•Conducted internet marketing analysis and refocused services and products. •Created website maps, developed preliminary designs, and translated customer requirements to technical team.•Managed website design and construction teams including programmers, designers, information architects and internet marketing specialists.•Conducted e-commerce infrastructure assessments. •Redesigned order fulfillment processes. •Developed context maps, functional decomposition diagrams, business process flows, site maps, and function specification documents.Results: Developed Strategic Business Plans, E-commerce Business Plans and Internet Marketing Plans that fostered business growth. Plans included staffing recommendations, customer analytics and ROI financial.

BUSINESS ANALYSIS - USE CASE DEVELOPMENTUML & RATIONAL ROSEUsing UML and Rational Rose and Requisite Pro elicited and managed requirements for development of interactive recruitment website, jobs database and candidate management system for NYC HR advertising company. •Facilitated JAD Sessions to identify Use Case scenarios. •Conducted interviews and shadowed SMEs to understand business processes.•Created over 100 Use Case diagrams and activity diagrams. •Developed requirements management plan and Traceability Tree. •Managed requirements database using Requisite Pro. •Acted as liaison for business during Construction and Testing. •Worked with Testers to develop and execute test scripts. Results: Recruitment Advertising Company able to stay competitive by moving from print based recruiting to web based recruiting.

IT STRATEGIC PLANNINGOO TECHNOLOGY IMPLEMENTATIONDeveloped IT strategic plan and Business Case for the implementation of Web/OO technologies, methods, and tools at Philadelphia Federal Reserve Bank. •Analyzed corporate documents and interviewed executives to develop project goals in accordance with Bank and System-wide IT strategic plan.•Led team in objective and subjective evaluation and selection of OO development tools. •Developed and presented Business Case, project budget, and ROI financials to Bank Officers and management. •Worked with vendors to develop application development and security architecture.•Worked with developers to create new departmental work flow process.•Identified success criteria, created pilot project, and developed implementation plan and programmer mentoring program. •Advised management on organizational implementation strategies for new development methodology.Results: Business Case, Strategic Plan and technical architecture approved and implemented.