Jane Heron Email & Phone Number

Toronto, Ontario, Canada

Managed Social media accounts and created social media for daily postingsManaged customer inquiries via WhatsApp & Social Media ChannelsDesign & developed marketing funnelsIncreased social media accounts reach and actions by 1.2k% in less than a weekConducted regular client communication and check-in meetings to maintain a pulse of the client satisfaction and recommend ways of improving

Toronto, Ontario, Canada

Applied the Wordpress platform to build and design websites using a premium theme Conducted regular client communication and check-in meetings to maintain a pulse of the client satisfaction and recommend ways of improvingPresent designed websites and brand identification for small businessesUtilized contemporary design to create concise web sites for septic client needs Created and assembled web graphics, video editing, Youtube videos and advertisements

Toronto, Ontario, Canada

Utilized the Wordpress platform to build and design websites using a premium themeDesigned and setup the current Released Expressions WebsiteConducted regular client communication and check-in meetings to maintain a pulse of the client satisfaction and recommend ways of improvingPresent designed websites and brand identification for small businessUtilized contemporary design to create concise web sites for septic client needsPerformed data entry tasks

Toronto, Ontario, Canada

Answer phone inquiriesResolve service issuesAssisted customers upon the first point of contactAssisted with Customer Support & Customer OnboardingEnsured grocery orders were processed in a professional mannerFollowed Government Food and Chemical Safety Laws when handling food and chemicals Packaged groceries following Walmart Canada standards to Sanitary standardsAssisted customers with setting up grocery orders through Walmart Grocery App Handled customer pickup logistics when dispensing customer ordersAnswered customer inquiries via live-chat support

1900 Eglinton Ave E, Scarborough

Operated a cash register to process customer transactions and ordersUtilized sales skills to optimize and convert more visitors into customersBuilt and cultivated relationships with customersEnsured that store operations were in a productive condition, as set by the manager

2562 Eglinton Ave W, York, On M6M 1T4

Taught seniors the basics of computer hardware (i.e Monitor, Hard drive)Instructed Seniors on how to operate word processing softwareTaught seniors how to use social media sites to connect with loved ones