Ensured our Customer Relationship Manager (CRM) was a reliable source of accurate information for users, the executive teams, and the sales channel to promote growth in sales. • Managed dual CRM systems in transition throughout project lifecycle.All incoming data was manually reviewed for inaccuracy or ambiguous activity to classify and deconstruct emerging patterns amid chaos, making quick informed corrections or decisions.• Significantly reduced error rate of database Key Performance Indicators (KPIs) from 14% of 28K prospect/client company records to .02% of 50K active Accounts.Sales Funnel administrator for 300+ Sales Consultants (SC) worldwide, account assignment, testing, troubleshooting and training of SC’s PartnerLink portal. • Single point of contact for Miller Heiman Independent Sales Consultant Channel and Sales Leaders account assignment worldwide. • Facilitated in the migration from legacy Pivotal CRM to Microsoft Dynamics, as well as data cleanup and project scoping moving to Salesforce.

Evaluate, Plan, Deliver, Manage, Review and Document Students with disabilities on Snow sports lessons. Coordinate with co-instructors and/or volunteers on roles and responsibilities.Help co-instructors find solutions to daily challenges experienced by our students possibly with adaptive equipment.Quickly solve emergency medical, situational, or logistical difficulties.Train instructors and volunteers in knowledge of disabilities, working with people, and adaptive equipment .Assess students for cognitive, visual and physical strengths.Provide a fun, safe downhill snow skiing experience for people with disabilities.Photograph promotions, public releases, events, staff and volunteers.Formerly traveled to other adaptive ski schools nationally & internationally to help them set up programs & train their instructors.Consult program directors and staff on how to teach water skiing, water safety, and emergency procedures.Teach water sports to participants with disabilities in a safe environment.Prepare and lead white water rafting trips for groups of persons with disabilities.

Register patients and enter demographic and insurance information for patients into hospital information system.Responsible for maintaining and updating inpatient surgery and ambulatory clinic schedules.Enter proper ICD-9/CPT coding for surgeries and special procedures.Maintain knowledge of HIPAA regulations, JACHO qualifications, Medicare, Medicaid NV, MediCal CA insurance requirements and medical terminology.Generate hospital census and on-call listings of doctors, respiratory/radiology technicians and nursing supervisors.Train new and continuing Access reps in knowledge of insurances.Work closely with members of numerous departments within the hospital and adjoining clinics to resolve problems.Collect co-pays and co-insurances, and maintain cash receipts board for payments.Act as Liaison for financial counselors and patients.Communicate with doctors and ambulatory surgery nurses in pre-admits.Operate a multi-line PBX phone system operation.Assist billing department in auditing work submitted by co-workers.