Jania Masterson Email & Phone Number

United States

Pennsylvania, United States

• Delivered administrative and business support to the CEO by managing daily operations and employing resourcefulness with little to no guidance. Managed executive activities through active time management of schedules.
• Created and managed spreadsheet files using Excel; prepared company correspondence using Microsoft Office and related applications to design, create, and implement daily office management efficiency practices
• Managed the CEO’s and business operating schedules by scheduling meetings, webinars, and presentations
• Collaborated with numerous vendors and internal teams to improve communications and increase client base

• Provided coaching and assistance to over 1000 national clients by using accepted measurement methodology and examining their current conditions, evaluating their needs, and providing solutions that improved their.
• Contributed to growth of nationally-ranked 8th fastest growing company, as listed by Fortune Inc. magazine; increased subscription and distribution of Health industry magazine ranked as #2 by Forbes 5000 Inc.

Greater San Diego Area

• Oversaw the development of clients and delivery of services for a large regional area. Provided program management through oversight of schedules and daily communications efforts that resulted in improved.
• Increased profitability by 10% by employing various communication media and techniques to improve communication attempts-and-engagement success conversion ratios
• Monitored engagement efforts through use of tracking and scheduling software that improved time management and increased client contacts by 100%
• Top recruiter in the San Diego office with booking over 36+ people for interviews per day

Greater Los Angeles Area

• Delivered facility management services to 180-unit clients. Supported the General Manager by overseeing administrative functions including office management and supervision of 6-person staff. Collaborated with.
• Provided administrative abilities including agenda management and scheduling, internal and external correspondence, and recording all tenant and business meetings; maintained web site and SharePoint site and responded.
• Managed and trained 6-person front desk staff; reviewed and reconciled Accounts Payable/ Accounts Receivable and financial transactions including 400 service requests per day and invoices, statements, and bank drafts.

Greater Los Angeles Area

• Provided executive support to the Vice President of the Chief Compliance Office by managing daily operations and employing resourcefulness with little to no guidance. Managed executive and subordinate manager.
• Performed every new employee background investigations and onboarding; established and maintained 100,000K+ accounts; created and delivered client account correspondence; established 100,00K+ brokerage accounts.

• rincipal manager and hazardous material consultant to C-suite executives; administered the Hazardous Material Management Program while coordinating all logistics, supply, and scheduling oversight for large operations.
• Performed as Hazardous Waste Officer certified for reviewing and overseeing multiple remote sites including equipment, protective measures, and maintenance of related records and locations
• Established remote collection sites in accordance with federal administrative regulations including OSHA; engaged with vendors to research, evaluate, and resolve storage issues using a variety of resources including 29.
• Earned a 95% within compliance rating