Janica Hudson Email & Phone Number

•Led the Maternal and Child Health (MCH) Unit in planning, directing, coordinating, monitoring, and evaluating the following programs: MEGAN’s Place, Maryland Children’s Health Program, Healthy Families Harford County, and Child Fatality Review.•Monitored program progress and outcomes and made necessary adjustments to ensure goals were met.•Wrote proposals to secure funding and oversaw budgets for all programs.•Used different leadership styles depending on the situation at hand•Acted as a mentor to colleagues and encouraged them to continue their professional development•Created and developed marketing and consumer education materials for the MHC unit which led to 100% of consumers learning about healthcare programs•Developed marketing and consumer education materials for MHC unit, which resulted in an increase of consumer knowledge by 100%•Monitored program outcomes and developed strategies to improve program effectiveness•Wrote reports and gave presentations to various stakeholders on the progress of MCH programs•Led a team of program managers and directed communication to HCHD leadership to provide updates on MCH programs•Successfully presented complex information on the Maternal and Child Health unit to a variety of different audiences•Directed a Maternal and Child Health unit that gave oral presentations to Public Health Leaders, HCHDleadership, and other community partners•Demonstrated expertise in developing creative solutions to optimize budget allocation•Oversaw the Maternal Child Health Unit to ensure compliance with funder regulations•Directed the Maternal Child Health Unit in developing and managing budgets ranging from $50,000 to $1.2 million, in accordance with funders' specifications•Increased program capacity by 33% within the first year of working as the Director•Utilized innovative thinking to develop creative training solutions to support staff development and meet the needs of the Maternal and Child Health Unit.

•Demonstrated expertise in program management, with experience developing and overseeing budgets of up to $1.2 million•Skilled in developing programs that meet funder specifications and goals, while staying within budget•Proven ability to manage teams and coordinate programs effectively, leading to successful program outcomes•Increased health program awareness by 10% through effective community outreach and partnerships.•Monitors consumer feedback and adjusts program offerings as needed.•Led development of consumer education content, ensuring clarity of health care program options such as Affordable care Act, Medical Assistance, MCHP, and Qualified Health Plans.•Successfully developed and implemented standard operating procedures and guidance’s to assist caseworkers in providing accurate services in accordance of Maryland Health Connection, COMAR, CMS, and Maryland Department of Health’s conditions of awards•Managed a team of 15 employees consisting of Program Managers, Supervisors, and Caseworkers•Monitored individual and team performance against department goals and objectives on a daily basis•Conducted regular performance reviews with all direct reports•Negotiated and secured partnerships with key referral sources resulting in an increase of program enrollments by 10%

Havre De Grace, Md

•Monitored staff productivity and caseload status through data analysis to ensure progress towards state and county program goals•Led weekly staff meetings to communicate updates and changes in directives, procedures, and programs•Authored reports on program successes, areas for improvement, and new initiatives for presentation to the County Health Officer•Implemented process improvements to increase efficiency and accuracy of audits•Reviewed and audited employee’s work to assure accuracy following the MDH’s SRS Audit Process•Developed and executed training curriculum for new and current employees on Maryland Health Connection’s website, eligibility interviewing processes, and COMAR regulations•Delivered engaging and informative training sessions to large and small groups•Implemented feedback loop to ensure employees were retaining information and able to apply it in their roles•Developed educational materials and presentations on Medical Assistance eligibility and enrollment.

•Achieved top Medical Assistance enrollments in the Assister Program for the year of 2015 for the months of: January, February, March, April, May, and June. •Completed eligibility determinations for 500+ individuals at the Health Department or through home visits.•Met with clients to discuss eligibility status and next steps.•Assisted clients in completing necessary paperwork.•Answered 99% of all questions related to eligibility and Medicaid.•Demonstrated ability to effectively communicate with clients from diverse backgrounds.•Consistently provided clear and concise information that resulted in positive outcomes for clients.•Conducted outreach to hard-to-reach populations in underserved communities•Assisted individuals with often complex questions and issues related to eligibility

Bachelor Of Science, Communication Studies

Coursework in Communications, Adverting, Journalism, and Public Relations

Associate Of Art, General Studies; Journalism

Activities and Societies: Writer/Photographer for The Harford Owl Newspaper