- Identifying, qualifying and securing business opportunities;coordinating business generation activities; developing customizedtargeted sales strategies.- Understanding client needs and offering solutions and support;answering potential client questions and follow up call questions,responding to client requests for proposals (RFP).- Collaborating with sales and leadership to secure, retain, and growaccounts.- Building business relationships with current and potential clients.

- Coordinate with clients, CAD operators and consultants to facilitatetimely and excellent completion of projects.- Prepare Evacuation Consultant's schedule and plan for the day toensure efficient service and success in every projects.- Take, answer and provide resolution to client concerns andfeedback based on company policies, make adjustments and sounddecisions, with an aim to retain client and stakeholder loyalty andinterest.- Responsible for working as part of a team to support the companyin prospecting and building pipeline of qualified leads to meetbusiness plans, quota and company objectives

- Facilitate in booking inspection bookings of clients worldwide.- Coordinate with clients, factories, inspectors, and report reviewers,to ensure reports are completed in an efficient, timely andaccording to client's requirement.- Respond and resolve client and potential client inquiry throughdifferent social media sites/website.

- Provide quality metric analysis on program, team, and agent levelidentified opportunities- Provide recommended intervention activities to address qualitymetric opportunities identified- Review quality parameters and make changes whenever necessaryin consultation with operations. Prepare quality improvement plans