Bachelor’s degree holder with attested scholastic certificates. A seasoned professional with almost 15 years experienced in Office preferably in a large multi-national company within the UAE and has successfully undertaken formal secretarial training. Computer Literate; MS Office Applications, Experience and training in SAP-ERP system, ACCPAC Package and AS400 system. Able to operate office machines. Experience in dealing directly with customers and addressing business concerns on a timely basis. Ability to grasp new concepts, including technology. Ability to learn quickly, convey ideas both verbally and in writing, work independently, and prioritize job responsibilities. Keen to details, service-oriented, demonstrate problem solving/analytical ability and perform as a team player. Knowledgeable in basic accounting concepts and contract language. Recognized as Best in Customer Relation, Best in Customer Focus Award. Potential and ability to achieve the highest level of customer satisfaction. Knowledgeable in the implementation and administration of a document controls system. With excellent communication skills on oral and written, with positive attitude and works well and knowledgeable in the implementation and administration of a document controls system and accuracy in reporting. Ability to travel if the work required. Working time flexibility with the MD and on occasion a longer than normal day and maybe regularly contacted by the MD out of normal office hours to deal with unexpected events. Strong Background on customer service and with good interest and skills