Janice Chen Email & Phone Number

Singapore

•Consistently achieved monthly sales targets and goals•Consultative selling, giving presentations and closing•Able to handle high profile customers during one-to-one consultations•Develop in-bound leads as well as continue existing relationships •Target and develop clients through existing database and contacts

Singapore

• Fully managed 50+ high-end enterprise accounts in a wide range of verticals for one of the biggest telecom companies in the world where I had to be familiar with hundreds of different products and services and consistently closed sales and exceeded targets• Won awards for outstanding customer service and sales such as the Club 100 Award• Protected and retained my accounts even in the face of aggressive competition from competitors by maintaining strong relationships with my customers and using innovative solutions and proposals• Consistently hit and exceeded the monthly $484K target and $1.1M+ billable revenue target• Managed and work closely with a team of channel partners and vendors to hit sales targets and perform well

• Consistently exceeded monthly sales targets and broke record for highest commission earned by sales staff in the history of the company• Promoted to Senior Account Manager within a year of joining the company due to excellent performance and appraisals• Formulated and implemented effective sales and marketing strategies that boosted the company’s sales significantly• Spearheaded the recruitment of a sales team and led them to achieve sales targets• Negotiated effectively, generated many leads and closed many sales deals successfully

• Performed excellently within the HSBC Singapore Personal Financial Service Network and received first-tier commission every quarter• Succeeded in being an all-rounded performer who exceeded sales targets while also excelling in numerous non-sales related areas such as servicing • Clinched many new clients while also developing strong relationships with existing clients • Acquired proficiency in many skills to help clients such as wealth management, financial planning (investments, insurance), banking services.

• Managed enhancement projects for companies such as the Central Depositary Pte Ltd (CDP) where I improved the efficiency of the operation processes and effectiveness of the operational manuals • Led a team to efficiently provide accurate and useful administrative reports• Was fully in charge of accurate processing of activities such as transfer deposits and withdrawals for the organization• Oversaw the trading, clearing and settlement operations for securities and derivatives, as well as securities depository functions• Cooperated and worked closely with various broking firms to ensure the smooth processing of all activities including the proper maintenance of Depository Agent (DA) accounts and direct accounts

• Greatly improved the workflow and operations of the department’s processes• Headed a team to ensure smooth delivery of services to customers• Ensured the accuracy of daily reports and legal compliance in transactions of the staff under my lead • Successfully provided high quality financial services and much added value to my clients

Bachelor'S Degree, Real Estate

• Top student for the Negotiation module • Participated actively in campus life while living on campus in Temasek Hall and Eusoff Hall

Gce 'A' Levels, Business/Commerce, General

Activities and Societies: • Awarded Best Business Idea in business competition • Performed community work and engaged the community.

Gce 'O' Levels, Science

Activities and Societies: • Top student in Secondary 4 class • Represented class in interclass competitions for basketball and netball