Janice Chen Email & Phone Number

Mclean, Va, Us

Focusing on taking care of family and myself.

Arlington, Va, Us

Department head of: Primary Care, Geriatric Medicine, Urgent Care, and Executive Health

Columbia, Md, Us

Greenbelt, Md, Us

- Oversaw business operations for 3 busy dental offices with approximately $2.8 million annual revenue- Supervised 20 staff and coordinated with 6 practicing dentists- Examined and established practice expansion and acquisition strategy- Conducted monthly practice risk assessment and developed corresponding strategies- Executed monthly market analysis (SWOT) and competitor analysis- Designed and implemented multimedia marketing campaigns with increased new patient enrollment by 30% annually- Systemized patient payment collection structure and improved collection rates from 60% to 95% in 6 months- Managed corporate budgeting, billing, and equipment procurement, saving more than 30% in expenses annually- Coached employees to achieve better performance via diverse management strategies, such as job rotation, job empowerment, and tailored trainings- Served as head Human Resource officer for processing payroll and benefits, recruiting staff and dentists, conducting job analysis, evaluating employee performance, and negotiating employee salary- Organized monthly new product technology presentations and marketing training sessions for staff and providers

Washington, District Of Columbia, Us

Mpa, Public Administration

Bachelor, Literature; Journalism