Janice Elliott Email and Phone Number

Experience in Exchange on-prem & Online including:Advanced troubleshooting, email resource management, mail routing & mail flow, content searching and eDiscovery and Exchange PowerShell.Managing Exchange hybrid environment and on-premises Exchange servers .Extensive knowledge of Microsoft Outlook and Outlook Online.Experience in Azure AD and on-premises AD including:Managing enterprise applications and registrations, Azure AD Connect, identity management and AD… Show more Experience in Exchange on-prem & Online including:Advanced troubleshooting, email resource management, mail routing & mail flow, content searching and eDiscovery and Exchange PowerShell.Managing Exchange hybrid environment and on-premises Exchange servers .Extensive knowledge of Microsoft Outlook and Outlook Online.Experience in Azure AD and on-premises AD including:Managing enterprise applications and registrations, Azure AD Connect, identity management and AD PowerShell. Solid knowledge of security and compliance including retention policies, multi-factor authentication and conditional accessExperience in Microsoft Teams including:Managing teams, channels and Office 365 groups. Configuring Teams policies, Messaging policies and Application policies. OneDrive and SharePoint sharing and collaboration and Teams PowerShell.Experience in Proofpoint Enterprise Email protection including:Email firewall and policy management and Email fraud defense.Information protection including Data Loss Prevention and encryption. Show less

Provided advanced user support in a Microsoft Windows Server 2012 domain utilizing:--Active Directory Users and Computers--System Center 2012 R2 Orchestrator (SCOrch)--Exchange 2013 Admin Center (EAC)--Skype for Business 2015--PowerShell version 3.0 (PowerGUI, PowerShell ISE)--Proofpoint Protection ServerSystems maintained and supported: Microsoft Exchange 2013:--Exchange Enterprise - on-prem--Exchange OnlineMicrosoft System Center 2012R2… Show more Provided advanced user support in a Microsoft Windows Server 2012 domain utilizing:--Active Directory Users and Computers--System Center 2012 R2 Orchestrator (SCOrch)--Exchange 2013 Admin Center (EAC)--Skype for Business 2015--PowerShell version 3.0 (PowerGUI, PowerShell ISE)--Proofpoint Protection ServerSystems maintained and supported: Microsoft Exchange 2013:--Exchange Enterprise - on-prem--Exchange OnlineMicrosoft System Center 2012R2 Configuration Manager (SCCM - now MECM)Proofpoint Enterprise Email Protection:--Email protection--Information protection--Information archive and compliance Show less

Provided training and support to end users on ECM system Analyzed and resolved problems on ECM system for a variety of end usersSupported and assisted in ECM system upgrades and implementatin

• Managed Microsoft Windows 2000 domain which included 2 Domain Controllers, eight Windows 2003 member servers and 160 Windows XP/2000 workstations.• Provided software and hardware support for computer, peripheral, mobile device, telephony and VPN issues.• Installed software and hardware upgrades on all network servers and workstations.• Purchased, staged and distributed all user workstations and telephones.• Monitored antivirus protection and performed data backup and… Show more • Managed Microsoft Windows 2000 domain which included 2 Domain Controllers, eight Windows 2003 member servers and 160 Windows XP/2000 workstations.• Provided software and hardware support for computer, peripheral, mobile device, telephony and VPN issues.• Installed software and hardware upgrades on all network servers and workstations.• Purchased, staged and distributed all user workstations and telephones.• Monitored antivirus protection and performed data backup and restoration.• Installed security updates on all servers and workstations via Microsoft Windows Server Update Services.• Chaired the bank's IT Steering Committee and reported minutes to the Board of Directors• Maintained compliance with State and Federal banking regulations by managing the bank's Information Security Program (ISP) which included the Business Impact Analysis, Risk Assessment and Business Continuity Plan.• Created and maintained IT policies for the ISP including the Internet Usage, IP Telephony, Mobile Computing, Remote Access, Document Imaging Policies and the IT Audit Program.• Managed and maintained the bank's customer information database. Ran queries and created reports to provide profitability and marketing information for senior management. Show less