Janice Espinal Email & Phone Number

Boca Raton, Florida, United States

Boca Raton, Florida

Boca Raton, Fl

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

-Responsible for all opening and closing procedures of the center.-Conduct interviews and assist in the training of new staff. -Purchase and maintain office supply inventories, being careful to adhere to budgeting practices. -Scheduling appointments and managing the reservation book with regards to the guest’s requests and the associate’s availability. -Addressed customer inquiries and resolved complaints. -Establish sales goals and consistently maximize sales and profit.

Miami/Fort Lauderdale Area

Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution. Continually maintain working knowledge of all company products, services and promotions. Completed daily task in compliance with established policies and procedures.

Brooklyn, Ny

Rodney Shannon State Farm AgencyCreate better modes of operations to make customer service easier for both teammembers and customers. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Give constant direction to team members to ensure that all customer inquiries are rightfully and promptly attended to. Assists the manager with daily operation of the office, including administrative support.

Brooklyn, Ny

File, organize, data entry and use of all Microsoft Office programs. Call clients and arrange meetings/set up appointments. Knowledge and understanding of the customer’s needs based on the products being offered.