Janice Fields, Pmp Email and Phone Number
Janice Fields, Pmp work email
- Valid
- Valid
Janice Fields, Pmp personal email
I am an experienced and strong Project Manager who has lead diverse, cross functional teams to implement projects and products across our global network of Contact Centers, impacting front line Sales and Customer Service roles as well as Functional teams. I've been known to motivate and encourage colleagues, holding them accountable for meeting committed timelines, while maintaining and developing positive relationships.
-
Project Manager, Virtual CareUniversity Of Utah HealthSalt Lake City, Ut, Us -
Project Manager, Virtual CareUniversity Of Utah Health Jun 2022 - PresentEnabling and improving Virtual Care for providers and patients within the U of U Health system. -
Project ManagerUniversity Of Utah Health Jan 2021 - Jun 2022Enabling Telehealth programs between University of Utah Health and affiliate hospitals.
-
Project Manager, Reservations And Customer CareIntercontinental Hotels Group (Ihg®) 2007 - Jan 2021Greater Salt Lake City AreaLed diverse, amazing and cross functional teams to implement processes, programs and products for Global Contact Centers within IHG. Facilitating general project management practices, discovery, planning and scheduling and executing projects, improving the customer experience and celebrating wins along the way. Key accomplishments: • Implementation and upgrades to Genesys, enabling contacts to be delivered to the right contact center agent for resolution. • Worked with web team to improve and simplify guest experience online, saving $3.8M in one year by enabling customers to complete transactions online. • Managed launches and integrations for new hotel brands ranging from Mid-Scale to Luxury markets.• Led a groups of global teams to update building footprints in offices around the world.• Managed the transition from Microsoft office to G-Suite products for global contact centers. -
Business Continuity SpecialistIntercontinental Hotels Group (Ihg®) 2005 - 2007Greater Salt Lake City AreaCreate and maintain plans supporting continued operations in Reservations and Customer Care offices worldwide, in cases of Natural Disasters, technology issues or locally impacting events.
-
Team ManagerIhg Dec 2004 - Mar 2006Interviewing and hiring qualified applicants. Supervising Sales Representatives. Providing guidance, development and counseling of the Sales Rep’s, including disciplinary action. Motivating team members to meet and exceed targets.
-
Project ManagerIhg May 2004 - Nov 2004Responsible for successfully transitioning contact center duties from an outsourcer to an inhouse operation.
-
Operations Manager, Priority ClubIhg Jan 2004 - May 2004Successful transition of call center duties in Salt Lake City to new office in Manila, Philippines. Transitioning staff of 150 to new roles within the company to roles that best matched company and staff needs.
Janice Fields, Pmp Skills
Janice Fields, Pmp Education Details
-
Kearns
Frequently Asked Questions about Janice Fields, Pmp
What company does Janice Fields, Pmp work for?
Janice Fields, Pmp works for University Of Utah Health
What is Janice Fields, Pmp's role at the current company?
Janice Fields, Pmp's current role is Project Manager, Virtual Care.
What is Janice Fields, Pmp's email address?
Janice Fields, Pmp's email address is ja****@****ihg.com
What schools did Janice Fields, Pmp attend?
Janice Fields, Pmp attended Salt Lake Community College, Kearns.
What skills is Janice Fields, Pmp known for?
Janice Fields, Pmp has skills like Call Centers, Change Management, Call Center, Hospitality Industry, Team Building, Management, Project Management, Risk Assessment, Training, Meeting Facilitation, Meeting Planning, Collaborative Problem Solving.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial