Janice Lopez

Janice Lopez Email and Phone Number

Customer Services and Support Consultant at CareerJunction @ CareerJunction
observatory, western cape, south africa
Janice Lopez's Location
United Arab Emirates, United Arab Emirates
Janice Lopez's Contact Details

Janice Lopez work email

Janice Lopez personal email

n/a
About Janice Lopez

Janice Lopez is a Customer Services and Support Consultant at CareerJunction at CareerJunction.

Janice Lopez's Current Company Details
CareerJunction

Careerjunction

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Customer Services and Support Consultant at CareerJunction
observatory, western cape, south africa
Website:
careerjunction.co.za
Employees:
84
Janice Lopez Work Experience Details
  • Careerjunction
    Customer Services And Support Consultant
    Careerjunction Jan 2009 - Present
    Current responsibilities include: * Processing new contracts * Contract administration * Client services * Extensive client and candidate support * Customer Relationship Management * Client Retention * Training * Database maintenance * Loading, tracking and managing system errors
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  • Citibank
    Senior Executive For Customer Service And Quality
    Citibank Oct 2007 - Feb 2008
    Duties & ResponsibilitiesLiasing with company personnel and customers to resolve customer complaints and queries. Handling assigned tasks for the department which have to be resolved in a given turn-around time. Reviewing faxes and online messages sent by customers and assigning them to staff for action. Preparing month-end MIS reports for submission to Regional and Senior Management.
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  • Citibank
    Trainer
    Citibank Apr 2007 - Oct 2007
    Provided intensive credit card and banking training for all new hired employees of CitiPhone, checking their quality before allowing them to take calls. Contributed to revamping the entire CitiPhone training manual, presentation process and slides. Prepared and updated process manuals for all screens used and new products launched. Provided ongoing bank account and loans training to senior call centre agents to enable them to handle such queries. Created refresher trainings to ensure that staff is prepared for new offers and services.
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Janice Lopez Education Details

Frequently Asked Questions about Janice Lopez

What company does Janice Lopez work for?

Janice Lopez works for Careerjunction

What is Janice Lopez's role at the current company?

Janice Lopez's current role is Customer Services and Support Consultant at CareerJunction.

What is Janice Lopez's email address?

Janice Lopez's email address is ja****@****nme.com

What schools did Janice Lopez attend?

Janice Lopez attended University Of Perpetual Help System Dalta.

What are some of Janice Lopez's interests?

Janice Lopez has interest in Xbox, Billiards, Wii, Ps3.

Who are Janice Lopez's colleagues?

Janice Lopez's colleagues are Craig Mentz, Mbali Ramorola, Lynn Williams, Wiebka Cooper, Lynn Lodewyk, Maralise Griebenouw, Nahwaal Petersen.

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