Janice Lowe Email & Phone Number

Washington, Dc, Us

Built and lead a QA team within a culture of collaboration with an internal development team.Participate in and provide cross-training on applications/functions Specifications reviews and provide feedback to inconsistencies and discrepancies foundPerform data mapping and data validation between applications.Develop test plans that documents the strategy that will be used to verify and ensure the product/ system meets its design specifications and requirements.Develop test cases in Application Lifecycle Management (ALM - Quality Center) from business and functional requirements.Performed Agile and Waterfall Methodologies for testing.Test new or modified software programs and software development procedures through SWIFT Alliance Workstation and WEB based Graphical User Interface (GUI) to ensure programs function according to user requirements and conform to established guidelines.Validate testing results through SWIFT Alliance Workstation to ensure tests were successful and the System and applications functions according to the requirements.Develop automated test scripts and execute scripts using GreenhatTesterStore and track all project documentation in SharePointCreate and record all incidents and defects found during testing in HP ALM (Quality Center

Managed and Lead comprehensive software testing initiatives for major applicationsTrained the trainer and assisted with creating documentation for the Plan Office ApplicationTrained SIEBEL support team membersDeveloped test plans and test cases in Team Foundation System (TFS) from Use Cases, Business, and Functional Requirements.Reviewed project requirements, business requirements and functional design documents to identify gaps and ensure documented project criteria are clear, consistent and testable.Participated in business requirements and design specifications reviews and provide feedback to inconsistencies and discrepancies found.Validated testing results through Oracle Database using SQL queries.Performed Agile Methodology for testing.Performed and system testing for assigned PPlus and Portal applications.Performed testing in a Test Driven environment on JAVA developed web applications.Validated results to ensure tests were successful and the system functions according to the requirements.Recorded all incidents and defects found during testing in Team Foundation System.

Managed and Lead comprehensive software testing initiatives for Web based applications.Developed test plans and test scripts from Functional and Technical requirements.Developed test data files with valid and invalid records that thoroughly tested program logic and verified system flow.Ensured all new and required functionality was included for each Business Area. Reviewed project requirements, business requirements and functional design documents to identify gaps and ensured documented project criteria were clear, consistent and testable.Performed acceptance and system testing on product releases.Ensured tests were successfully completed, documented and followed (SOX) standards and guidelines.Performed testing in aTest Driven environment on Mainframe and JAVA developed web applications. Validated testing results through output files, CITRIX and Omni database.Maintained accurate records and logs of all testing activities and results. Recorded all incidents and defects found during testing in StarTeam tracking system. Evaluated risk and ensured resolution and closure of all incidents and defects found. Participated in business requirements and design specifications reviews and provided feedback to inconsistencies and discrepancies found.Tracked and evaluated trends based on incidents logged to identify potential product and process improvement.Provided guidance, training, and mentored new, junior and business level QA Analysts.

Managed and Lead a test team responsible for Collections for the Collabrent Project.Ensured that system tests were successfully completed, documented, and all problems are resolved for implementation and conversion.Gathered, reported testing metrics and provided weekly statistics to management.Reviewed change orders, functional and design specifications, and user documentation to ensure compliance with quality standards.Performed testing on Mainframe, UNIX and JAVA developed web applications. Performed unit, integration, entrance, functional, and regression testing on an as-needed basis to expedite product releases.Validated testing results through Oracle Database using SQL queries.Reviewed testing results through for all QM team members.Audited randomly selected test specifications to ensure all new and required functionality was included for each Business Area. Evaluated risk and ensured resolution and closure of all incidents and defects found. Provided guidance, training, and mentoring for New Hires and Junior level QA Analyst.

Internet Protocol Tester for Final stage testing of software releases and hardware design to approve for Beta and General Releases.Verification and testing of high speed Internet Protocol Routers, advanced hardware platforms and state of the art communications protocols.Ensured all requirements were tested using Command Line Interface commands (CLI).Developed and documented test plans/cases and execute test cases.Generated Trouble Reports from discrepancies found in Documentation and during testing.Scheduled and coordinated Test Plan reviews.Responsible for investigating and ordering all test equipment needed for QA testing lab.Completed Cisco Information Technology Boot Camp, Interconnecting Cisco Network Devices (ICND), Ericsson AXI540 Installation, Maintenance, Operation and Configuration classes.

System Tester for Fiber Optic Transmission System.Ensured all C++ and Java software development requirements were tested using Graphical User Interface (GUI) and Transation Language 1.Generated Trouble Reports from discrepancies found in software/hardware Product Requirements Documents Mentored entry and junior level team members.

Project Team Lead for DMS10 Japan Regression team. Assigned, reviewed and screened each team member's list of test cases and determined suitability for Regression and Automation testing.Ensured overall project success through active contribution in Design and Test Plan Reviews.Identified, researched, and resolved non-critical/critical issues.Generated Trouble Reports from problems found during software/hardware testing.Mentored entry and junior level team members.Developed, documented and implemented a Regression Team Process guides.

Provided technical Support to all City and County UNIX Operating Systems users.Managed and monitored Sun SPARC servers (Firewall, Internet, CIS Server (user's server)).Troubleshot and resolved UNIX hardware, operating system and users problems.UNIX Project Manager for Finance Document Management System, Sun Link, Internet Upgrade and Firewall upgrade projects.Developed procedural documentation for UNIX Administration team.Installed hardware and software applications on Sun SPARC servers and workstations.Self trained on Open Vision backup system, Internet (WEB), and Firewall Systems.Developed, documented, and implemented an offsite storage system for UNIX backup tapes (Used for disaster recovery of operating systems).

Provided technical user support and UNIX operating support to Product Documentation Group.Provided front-line support for all technical issues reported by Documentation Engineers.Troubleshot and resolved UNIX hardware, operating system, and user problems.Co-developed tools, tested, and implemented processes.Installed hardware and software applications on DEC, HP, and MAC platforms.Served as Project Manager for Global Timesheet System. Installed, tested, and trained users and managers, and put the GETS system into daily production.; Tested and reviewed Northern; Publications (NTP), configured labs, data filled tables, and tested procedural documentation for functional accuracy and completeness in aTest Driven testing environment.Provided leadership, technical assistance, and training to members of the Product Documentation Organization.Researched complex documentation problems, categorized origin, and referred to proper documentation organization.Provided technical expertise and guidance to internal and external customers with respect to process support techniques.Liaison between Nortel Telecom DMS100 development and External CustomersDeveloped, documented, and implemented a Technical Audit Process to initiate a sampling audit of all documents before release.Developed, documented, and implemented a Problem Resolution System (PRS) Training Process to assist engineers with identifying problems related to their projects.Managed and coordinated the Problem Resolution System and Customer Service Reports (CSR) issued against documentation.

Bachelor Of Science, Computer Science

Associate, Applied Science; Business Data Processing